DIRECPATH, LLC
MARIETTA, GA

About DIRECPATH, LLC DIRECPATH, LLC, was formed in May 2006 to better serve the broadband needs of residents living in multifamily communities, which includes gated communities, apartments, condominiums, and student housing. DIRECPATH quickly became the leader of broadband services in MDU communities through its acquisition of Biltmore Communications. Today, DIRECPATH leads the private cable industry in broadband services and is a DIRECTV Master System Operator (MSO). The company offers triple and double play services to over 90% of the communities it serves. Through its multi service offerings, DIRECPATH’s customers benefit from a DIRECTV bundled solution, a single installation and a single call for customer support, which significantly enhances resident satisfaction, improves property aesthetics and increases the value of multifamily communities for owners. DIRECTV (NASDAQ: DTV) is one of the world’s leading providers of digital television entertainment services delivering a premium video experience through state-of-the-art technology, unmatched programming and industry leading customer service to more than 35 million customers in the U.S. and Latin America. In the U.S., DIRECTV offers its over 20 million customers access to more than 185 HD channels and Dolby-Digital® 5.1 theater-quality sound, access to exclusive sports programming such as NFL SUNDAY TICKET™, Emmy- award winning technology and higher customer satisfaction than the leading cable companies for 11 years running. DIRECTV Latin America, through its subsidiaries and affiliated companies in Brazil, Mexico, Argentina, Venezuela, Colombia, and other Latin American countries, leads the pay TV category in technology, programming and service, delivering an unrivaled digital television experience to more than 15 million customers. DIRECTV sports and entertainment properties include three Regional Sports Networks (Northwest, Rocky Mountain and Pittsburgh) as well as a 42 percent interest in Game Show Network. © 2016 DIRECPATH & © 2016 DIRECPATH & DIRECPATH VIDEO AND BROADBAND SERVICES SUBSCRIBER AGREEMENT Welcome to DIRECPATH!   BY ACTIVATING OR USING ANY DIRECPATH SERVICE (INCLUDING CABLE/SATELLITE TELEVISION, BROADBAND INTERNET ACCESS OR VOIP TELEPHONE SERVICES) OR ANY DIRECPATH EQUIPMENT, YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS AND POLICIES. PLEASE READ THESE TERMS AND CONDITIONS AND POLICIES CAREFULLY AS THEY, AMONG OTHER THINGS, ESTABLISH YOUR LIABILITY FOR THE EQUIPMENT (Sec. 4), REQUIRE TERM COMMITMENTS (Sec. 23), IMPOSE EARLY CANCELLATION FEES (Sec. 23), AND REQUIRE MANDATORY ARBITRATION OF DISPUTES (Sec. 33). This is your agreement (this "Agreement") with DIRECPATH, LLC and its affiliates (together "DIRECPATH," "we" or "us") for the provision of Video, Internet access and/or other broadband services, including Voice over Internet Protocol ("VoIP") services (the "Services") in accordance with the order form submitted by you to DIRECPATH (the "Order Form"). In this Agreement, any DIRECPATH Service or Services to which you have subscribed are referred to as the "Service." This Agreement includes the Terms of Service set forth below (the "Terms"), DIRECPATH's Acceptable Use Policy ("AUP") and such other policies as DIRECPATH may adopt (collectively, "Policies"), each as they may be amended from time to time and as may be posted from time to time at www.DIRECPATH.net. Additional terms, restrictions, and limitations may be set forth in authorized service plan descriptions provided to you by DIRECPATH and/or by our partners, such as DIRECTV, (each, a "Service Plan"), and all such terms, restrictions, and limitations are incorporated herein by reference and are binding upon you. If any Services are subject to any tariffs filed by DIRECPATH ("Tariffs"), then you agree that such Services will also be governed by the terms of any such Tariffs. The Order Form, Terms, AUP, Policies, any applicable Tariffs, and the Service Plans collectively constitute your agreement (the "Agreement") with DIRECPATH. In the event of conflict, except as otherwise expressly stated in any of the foregoing, the Terms shall control. By initiating Service, providing a written or electronic signature or otherwise so indicating electronically, you will have accepted this Agreement. You agree to purchase and pay for any Service(s) that you have selected in the Order Form, which will be binding on you if signed with a written or electronic signature delivered to DIRECPATH or its agent, or if you electronically accept the terms of the Order Form, or by your activation of the Service through equipment provided to you by DIRECPATH (the "Equipment," as defined in Section 4 below). Upon accepting your Order Form (which will occur only upon signature of the Order Form by DIRECPATH, which may include an electronic signature or click-through acceptance of the Order Form by you), DIRECPATH will bill you for Equipment, installation fees, activation fees, and a prorated fee for the first month of Service (if applicable), and will bill you (or notify you of charges to be applied to your Card) in advance thereafter for recurring monthly charges, as specified on the Order Form. You agree to pay all of the fees set forth in the Order Form when due. In addition to the charges for any Service, you will be responsible for all applicable federal, state, and local taxes, surcharges and fees applicable to the Services. Unless otherwise agreed in writing between you and DIRECPATH, DIRECPATH will bill you for all charges relating to the Equipment or the Services by charging the credit, debit or check card ("Card") account you provided to and accepted by DIRECPATH. You will promptly notify DIRECPATH of any changes to any your Card account, or in the event that you decide to terminate or change Card accounts. Charges for Service are contained in the Order Form, and may be modified by DIRECPATH in its sole discretion upon thirty (30) days written notice to you, including notice by electronic mail. Your use of the Services for more than twenty days after notice of any modified charges constitutes your agreement to accept the modified charges. Charges not honored by your Card issuer will be considered delinquent, and you may be charged a late fee on the unpaid balance, based on the amount of the late payment multiplied by the lesser of one and one-half percent (1-1/2%) per month or the highest rate allowed by law. You will remain responsible for all charges not honored by your Card issuer. Delinquent accounts are subject to immediate suspension or termination of Service at the sole discretion of DIRECPATH. In the event of such suspension or termination, all charges (including Early Termination Fees) will become immediately due and owing together with any costs of collection incurred by DIRECPATH, including attorneys' fees, and DIRECPATH will be at liberty to pursue all rights and remedies it may have at law or in equity. DIRECPATH will attempt to notify you in advance of suspension, termination, and collection actions, but is not required to make contact prior to taking such actions. To reestablish Service suspended or terminated for delinquency, you must pay all past due amounts in full and you may be charged an activation fee and may be required to prepay fees.