WINDMOOR HEALTHCARE INC.
CLEARWATER, FLORIDA

Windmoor Healthcare is especially designed to provide help for people experiencing emotional problems in their life. If you or someone you know is faced with the dilemma of what to do when a loved one has a serious psychiatric or emotional problem, let Windmoor Healthcare guide you through the process of intervention, assessment, and treatment. Our professional team of experts can help you through any crisis. Windmoor Healthcare realizes that every person and situation is unique. Our treatment approach is individualized so that we can help you navigate through your own personal situation. Windmoor Healthcare is a full-service psychiatric and substance abuse treatment facility available 24-hours (by appointment) a day . Through our many years of experience and dedication, our professionals are able to assess the individual and provide the appropriate treatment, restoring hope to our clients and their families. Windmoor Healthcare accepts most insurance policies, including Medicare. We also have a large network of providers, so that no individual goes untreated in their time of need. We are available to you 24 hours (by appointment) a day, 7 days a week for a free confidential assessment. Help is Just a Phone Call Away Physicians are on the medical staff of Windmoor Healthcare, but, with limited exceptions, are independent practitioners who are not employees or agents of Windmoor Healthcare. The facility shall not be liable for actions or treatments provided by physicians. Model representations of real patients are shown. Actual patients cannot be divulged due to HIPAA regulations As a proud supporter of the National Action Alliance on Suicide Prevention, Windmoor Healthcare provides education and resources to the communities we serve. Watch our video below to learn more: Help is Just a Phone Call Away a. Contact the Business Office to schedule a financial assistance appointment. a. Business Office will complete benefit check. b. Business Office will advise patient how to contact their plan and obtain estimated patient responsibility. a. Complete a financial assessment form with the Business Office. II. Application Process – All applicability of allowable financial arrangements are based on a standardized financial assessment form to be completed by the patient with assistance from the Business Office. a. Contact the Business Office to arrange a financial assessment. b. The Business Office will evaluate and provide options based on information obtained during the financial assessment. See Item I. V. Charity Care Policy – When an uninsured patient falls below certain income levels, which is identified through the financial assessment, services provided are considered charity care and recorded as such. No charges are billed to the patient. a. A financial assessment must be completed with the Business Office. b. The Business Office will advise patient if charity care criteria have been met. Quality Information By Provider Services may be provided in the hospital by the facility as well as by other health care practitioners who may separately bill the patient; Health care practitioners who provide services in the hospital may or may not participate with the same health insurers or health maintenance organizations as the hospital; and Prospective patients should contact the health care practitioner who will provide services in the hospital to determine which health insurers and health maintenance organizations the practitioner participates in as a network provider or preferred provider.  You or your insurance company may receive a separate bill in addition to the hospital’s bill for any of the following services you may receive while at the hospital: your attending physician (including your attending psychiatrist), consults or second opinions ordered by your attending physician, internal medicine physician, anesthesiologist, and ambulance services. Help is Just a Phone Call Away Joint Commission Windmoor Healthcare complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Windmoor Healthcare does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex. Windmoor Healthcare: Provides free aids and services to people with disabilities to communicate effectively with us, such as: Provides free language services to people whose primary language is not English, such as: If you believe that Windmoor Healthcare has failed to provide these services or discriminated in another Windmoor Healthcare You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Virginia Morris, Civil Rights Coordinator, is available to help you. Joint Commission The information gathered by this website generally falls into two categories: (1) information supplied by visitors to the site when they register or initiate transactions, and (2) tracking information gathered as visitors navigate through the site. Third-party providers, whose sites are featured on and accessed via our site, may gather information, as well. The information you provide helps the hospital respond to your employment inquiries. It also assists the hospital in providing your requested physician referrals and any online preregistration program. It also helps in responding to your questions or comments, and assisting you with registration for classes and seminars. If you submit an Application for Employment, various demographic information is required, including your name, address, telephone number; information about your work history, education, particular skills or training, honors and awards and your professional licenses. You also are asked to provide employment references and your consent to various terms and conditions of employment. When you elect to preregister for services by completing an online registration form, you may be asked for much of the same personal information requested during registration: Name and primary language of the patient; name of person completing the registration form and his/her relationship to the patient; whether the patient has an advance directive or a durable power of attorney; identification of the healthcare services requested; identification of the patient primary care and admitting physicians; name and address of employer; diagnosis or the reasons for seeking treatment, a history of the patient's prior hospital admissions; name, address, telephone and social security number(s), occupation and employer of person responsible for paying the bill; emergency contact information; and identification of the primary and secondary insurance plans of the person responsible for paying the bill.