VOICEBASE, INC.
BERKELEY, CA

Who We Are VoiceBase is defining the future of deep learning and communications by providing unparalleled access to spoken information for businesses to make better decisions. Our flexible APIs allow developers and enterprises to build scalable solutions by embedding speech-to-text, speech analytics, and predictive analytics capabilities into any big voice application. Walter founded VoiceBase in 2010, with the idea of creating wide spread access to spoken information, everywhere. Walter is the company’s visionary. Raised in Switzerland, he studied data mining and economics, before following his entrepreneurial dreams to the US. Walter is passionate about making access to spoken information fast, low cost and accurate. Jay joined VoiceBase in January 2011. Jay is a results-driven sales, marketing and business development executive, and has been in the communications industry for over 20 + years. With a proven track record in identifying game-changing technologies, and then crafting and launching disruptive SaaS business models to establish a market-leading presence and ultimately ‘win’ a new market. Jay played a key role in establishing RingCentral as the leading hosted communications provider, and has a passion for building trusted business relationships. Previously Jeff served as VP Development for Oracle, Bridgestream, and Promtpu and has proven skills in software development, cloud computing, security and operations. He joined VoiceBase in 2014 with his vision for a highly robust, scalable speech analytics API platform that was built to handle 1 billion minutes per month. Jeff leads a talented, multinational engineering team and is building a DevOps organization with service clusters running in Amazon EC2 and our own private Eucalyptus cloud. Spencer was employee number one at VoiceBase in 2010. He was responsible for architecting and building VoiceBase’s first API instance, which is still being used today on the web application. With 20+ years of design and development experience, Spencer is an expert in speech products built on open source technology. Steve started his career chasing Russian Nuclear Submarines as a Navy Pilot. Switching to finance, he became CFO at Successfactors and other startups before joining the executive team at VoiceBase in 2015. Who We Are VoiceBase is defining the future of deep learning and communications by providing unparalleled access to spoken information for businesses to make better decisions. Our flexible APIs allow developers and enterprises to build scalable solutions by embedding speech-to-text, speech analytics, and predictive analytics capabilities into any big voice application. Walter founded VoiceBase in 2010, with the idea of creating wide spread access to spoken information, everywhere. Walter is the company’s visionary. Raised in Switzerland, he studied data mining and economics, before following his entrepreneurial dreams to the US. Walter is passionate about making access to spoken information fast, low cost and accurate. Jay joined VoiceBase in January 2011. Jay is a results-driven sales, marketing and business development executive, and has been in the communications industry for over 20 + years. With a proven track record in identifying game-changing technologies, and then crafting and launching disruptive SaaS business models to establish a market-leading presence and ultimately ‘win’ a new market. Jay played a key role in establishing RingCentral as the leading hosted communications provider, and has a passion for building trusted business relationships. Previously Jeff served as VP Development for Oracle, Bridgestream, and Promtpu and has proven skills in software development, cloud computing, security and operations. He joined VoiceBase in 2014 with his vision for a highly robust, scalable speech analytics API platform that was built to handle 1 billion minutes per month. Jeff leads a talented, multinational engineering team and is building a DevOps organization with service clusters running in Amazon EC2 and our own private Eucalyptus cloud. Spencer was employee number one at VoiceBase in 2010. He was responsible for architecting and building VoiceBase’s first API instance, which is still being used today on the web application. With 20+ years of design and development experience, Spencer is an expert in speech products built on open source technology. Steve started his career chasing Russian Nuclear Submarines as a Navy Pilot. Switching to finance, he became CFO at Successfactors and other startups before joining the executive team at VoiceBase in 2015. Time and cash strapped companies find that employing a cloud contact center reduces their management and maintenance costs, helps them stand up a contact center quickly and requires less funds to manage as IT budgets continually get squeezed. Because of this huge market opportunity, companies you may not expect are entering the market. The latest big entrant is Amazon Web Services. When they could not find a suitable contact center for their own internal requirements, they decided to build one themselves. Now, they have productized it and have released it to the public in March 2017. AWS has earned over a million customers. Their annual revenue is still growing at an astounding 42% per year. Their customers already leverage several AWS services, some of which they can utilize for Amazon Connect, and are familiar with Amazon business practices.  Additionally, since the billing arrangement already is in place, it is easy to expand existing services while adding others. AWS’ $18 billion 2017 revenue can be attributed to its highly trusted architecture. With its regions subdivided into availability zones, large and small businesses worldwide trust their mission critical computing to AWS. Even though premise systems are typically recognized for being more reliable than cloud solutions, AWS trumps them all with it’s well architected and highly secure model.