VISTA HOST, INC.
HOUSTON, TX

Vista Host is a hotel management company with industry-leading expertise in managing limited feature hotels, mid-scale full-service hotels, convention hotels, and resorts. Over the past 40 years, we have managed a wide array of franchise brands including Hampton Inn, Hampton Inn & Suites, Hilton Garden Inn, Homewood Suites, Home2 Suites by Hilton, Residence Inn by Marriott, Courtyard by Marriott, Fairfield Inn & Suites by Marriott, Towneplace Suites by Marriott, Hawthorn Suites, Holiday Inn, Holiday Inn Express, Sunspree Resorts, Amerisuites, and Comfort Inn. We know that each hotel is unique and that we must address the specific needs of each hotel to maximize returns for our owners. Vista Host’s operational strength flows from our focus in five primary areas: a strong commitment to providing legendary service to our Guests; engaged involvement from our General Managers in our revenue management and sales efforts; a comprehensive sales training program; optimum efficiency in labor and operating costs; and, a keen focus on talent development through award-winning programs such as our MIT (Manager In Training) program to ensure that we are constantly positioned to entertain new projects. Vista Host was founded in 1977 by Michael V. Harrell, CEO and Chairman. Vista Host is exclusively devoted to the hospitality industry. Vista Host has built a robust infrastructure over the past several years, including the creation of multiple support positions (Director of Profitability Development, Director of Lodging Quality, etc.) VISTA HOST PURPOSE STATEMENT -Vista Host Purpose statement (est. 2015) VISTA HOST POINTS OF DIFFERENCE (Watson / Unifocus, weekly P&L forecasts, daily sales reporting, quarterly web-based budget program; Hotel Effectiveness – payroll and labor management, SalesPro – web-based contact management system, group and function forecasting; Docuware – online invoice management access; Labor Standards / payroll guidelines for all departments; PeopleClues – customized personality profile tool used a talent development tool; ServiceCounts.org – proprietary website providing a real-time solution for Guests to provide feedback; MyHospitalityCareer.net – proprietary recruiting website which enables prospective associates the opportunity to apply online in a secure environment) (Collective purchasing power through Hilton Supply Management yields significant savings for most hotel and F&B purchases, along with substantial rebates; Travelclick – partner in demand generation tools through GDS sourcing of new LNR targets, as well as providing such marketing tools as Sabre Spotlight and GDS advertising campaigns; OTA’s – solid relationships with market managers to yield strong placement along with exceptional understanding of placement / advertising tools; eMax – website management and SEO optimization; RevLocal – online marketing provider via local search; Leonardo – provider of optimized mobile sites and vBrouchure) (Sales focus – Vista Host shares referral program, internet prospecting, social media partnerships, STAR report expertise, combined top account conference calls, sales shop calls, weekly pricing/inventory reviews. Expense focus – monthly P&L reviews with line by line variance explanations, payroll labor standards, etc.) (Property level Service Coaches at each hotel; monthly regional service conference calls; up to 8 Mystery Shops per year conducted by outside company; annual Service Challenge with substantial prizes; WOW Award program) Vista Host is a hotel management company with industry-leading expertise in managing limited feature hotels, mid-scale full service hotels, convention hotels, and resorts. Over the past 38 years, we have managed a wide array of franchise brands including Hampton Inn, Hampton Inn & Suites, Hilton Garden Inn, Homewood Suites, Home2 Suites by Hilton, Residence Inn by Marriott, Courtyard by Marriott, Fairfield Inn & Suites by Marriott, TownePlace Suites by Marriott, Hawthorn Suites, Holiday Inn, Holiday Inn Express, Sunspree Resorts, Amerisuites, and Comfort Inn. We know that each hotel is unique, and that we must address the specific needs of each hotel to maximize returns for our owners. Vista Hosts operational strength flows from our focus in five primary areas: a strong commitment to providing legendary service to our Guests; engaged involvement from our General Managers in our revenue management and sales efforts; a comprehensive sales training program; optimum efficiency in labor and operating costs; and, a keen focus on talent development through award winning programs such as our MIT (Manager In Training) program to ensure that we are constantly positioned to entertain new projects.