PROSEGUR SECURITY MONITORING, INC.
LOWELL, MA

Viewpoint is the industry leader in intelligent, video-voice security solutions. We work with clients to provide custom designed zero-tolerance security solutions. Our dedicated team monitor camera systems across North America, 24/7/365, from our command center just outside Boston. We protect clients’ brand assets and staff against unwanted and/or criminal activity. Founded over 10 years ago, Viewpoint has been monitoring and protecting ever since. Originally the pioneer in video-voice technology, our experience is second-to-none. Viewpoint has been monitoring live, in real-time, coast-to-coast across America, every second of every day for a decade. Whatever the business sector its clients are engaged in, Viewpoint stops crime and unwanted activity before it happens. Our audio voice down systems gives us the capability to challenge suspects before they gain access to a facility or do any damage. It also helps to reduce false alarms and wasted time. Our agents have access to our advanced analytics which maps the facilites being monitored and triggers alarms when it detects pre-defined criteria. And because it can differentiate between different shapes and map their activty it helps to reduce false alarms and wasted time. Why we are different We first conduct an obligation free site survey so that we can truly understand the client’s challenges and problems. Only then do we start to work on a solution. We design systems and provide specific monitoring strategies with both the security mission and the client’s budget in mind. MAKING CAMERAS SMART Viewpoint custom builds its solutions around its clients. Each account is assigned a liaison manager who will proactively check in at least once per month. The Account Manager’s role is to ensure that the highest levels of customer service are maintained. With regular contact and reporting, Viewpoint helps its clients to make decisions based on facts, not anecdotal evidence. Everything is fully customizable. We build reporting around the client’s protocols and requirements. We provide daily incident reports and monthly summaries. The reporting is designed to enable clients to understand what’s really going on, enabling them to deal with issues based upon the facts at their fingertips. Viewpoint provides innovative security solutions for businesses throughout North America. As a result of our constant growth, we are always looking for candidates to join our team of Video Monitoring Agents. If you are hard-working, dependable, and learn new things quickly, we encourage you to apply today! Within two months of starting as a trainee, new hires can be making up to $17/hour, plus lump-sum bonuses. We offer a competitive starting rate and easily-attainable bonuses that are paid out for attendance and quality. We also offer many opportunities to pick up extra shifts and hours. As the list above indicates, Viewpoint Agents are rewarded simply for doing their job! Because we provide very unique and ground-breaking security services, we prefer to promote from within business. A lot of companies will promise candidates the opportunity for growth and promotions… here at So if you’re seeking a job that’s not just a job, but rather a potential career path, Viewpoint can provide The Viewpoint Partner Program provides you with the contacts, technical support and tools that allow you to engineer client and end user security solutions, provide complete system integration and expand market presence. Viewpoint Partner Clients enjoy dramatic savings by replacing or augmenting security guard services. These savings justify their electronic surveillance investment which allows Viewpoint Partners not only additional CCTV installations but required audio installations as well. The Viewpoint Program frequently provides a one year ROI on a complete Voice Video System (VVS). Viewpoint Voice Video System (VVS) services are estimated per application using a formula calculating the approximate time required to perform a remote video patrol. An estimating tool is available to provide a preliminary estimate of these services. Additional services including entrance video verification, eConcierge services, interactive kiosk or call center services factor into the monthly service commitment to deliver fair and competitive pricing. Many clients choose to utilize Viewpoint’s PAYG (pay as you go) Program. Whether video verification, crisis intervention only, or services required solely for seasonal or event driven durations, PAYG is scaleable, and is often a real budget problem solving solution. Multi-site clients from Viewpoint’s first years of business have had new systems installed and maintained by Viewpoint Partners. In addition, Viewpoint directly markets to industries not traditionally serviced by our Partners, i.e. Automatic Merchandising Vendors, On-Premise Laundry Providers. Whether the system has been installed by a non-partner, or requested by Viewpoint directly, Viewpoint Partners will receive preferred status in any required installation work. Partners may request exclusive rights of Viewpoint services for existing customers which Viewpoint, if approved, will honor. Partner Integrators may choose to simply refer opportunities or clients to Viewpoint and remove themselves entirely from the sales process. Partners who choose this route can simply complete the referral form online or email the referral sheet to Viewpoint to receive the Referral Commission. Contact us today to discuss how we can help put our interactive video monitoring services to work for you, with no risk and at no cost. Combining the power of video monitoring with a professional guard company is one blended solution that is becoming more prevalent and one that already has a tremendous track-record of success. As two components of a security plan, remote video monitoring and security officers complement one another perfectly, each enhancing the other’s strengths and helping to address potential weaknesses within the overall strategy.