VICTORY SOLUTIONS, INC.
OCALA, FLORIDA

Victory Solutions, Inc. is a specialist in providing comprehensive customer follow-up systems for the Powersports industry. Established in 2003 by Jose Juarez and Rick Sanford, the company operates from its corporate office and call center in Ocala, Florida. It offers national, real-time, web-based solutions designed to connect with pre-sale customers shortly after their initial contact, utilizing strategically crafted questions to aid dealerships in understanding why sales were not completed during a visit and how they can enhance future buying experiences. Victory Solutions has revolutionized the customer engagement process by bridging communication gaps between customers and dealership staff, thereby enabling more relaxed interactions. It also focuses on managerial training through detailed analysis of survey responses, allowing for better coaching and enhanced service delivery. The team prides itself on fostering a culture of high achievement within dealerships, aiming to boost both customer satisfaction and workplace environment. Unique to their methodology is the absence of contractual obligations; Victory Solutions promotes flexibility as its customers are not required to pay for unused services, emphasizing trust built through handshake agreements and mutual commitment. The firm’s dedication to improvement extends to incorporating feedback into their programs and sharing best practices with dealers across the nation. Victory Solutions caters specifically to progressive dealerships eager to boost sales conversions and develop lasting customer relationships by leveraging existing clientele insights. By prioritizing 'big picture' strategies, they offer invaluable services that increase profits through enhanced customer service experiences without imposing rigid contracts, thus fostering organic growth for involved dealerships. Incorporated on February 28, 2003, Victory Solutions, Inc. holds a Florida business status with filing number P03000024697 under DOMP company type. The organization, led by directors Jose A. Juarez and Rick A. Sanford, can be reached at their mailing address in Ocala or contacted via multiple phone lines for further engagement details.