VERSITILE SOLUTIONS, LLC
WINDERMERE, FLORIDA

Quickly and easily customize the site branding, catalog items and form questions to provide a high quality end user experience. The VERSITILE Task Template Library enables the easy implementation of automated tasks while abstracting all of the usual complexity. Out of the box task templates provide the ability to automate legacy and cloud technologies including Active Directory, Office 365, and Service Now Integration. In addition to the Out of the Box Tasks VERSITILE provides extensibility with specialized tasks that enable you to run executables, Powershell and Perl Scripts as well as SSH. Dashboard and reporting that provides the information you require to drive continuous improvement into your organization. The VERSITILE Service Catalog is very flexible and is designed for rapid implementation. As opposed to expensive and heavy frameworks that take weeks of training to implement, a VERSITILE admin can be trained and productive in less than an hour. Within a few minutes a VERSITILE admin can create a new catalog item with the appropriate security permissions, Approval Workflow and an Automated Task Sequence. Provide your end users with an intuitive interface. Searching and filtering makes it quick and easy to find the Catalog Items that they require Title - Company Name/Catalog Name/Tag Line Whether to Send an Email to the Requestor Upon Submission of a Request When a request is submitted through the VERSITILE Service Catalog or received programmatically through the REST Web Service it will be routed for the appropriate approvals. When an approver accesses their approval queue they can easily see all outstanding requests making it quick and easy to identify their outstanding approval requests. This helps to reduce the average time it takes to receive approvals. Requestors can also view a detailed status of their request helping to implement and achieve a Call Avoidance Strategy to the Service Desk to reduce costs and increase agent efficiency. Business Approvals - Our audit logs enable you to demonstrate appropriate business approvals and technical Quality Assurance processes were followed as required Leverage Implicit Approvals for Self Healing or requests that do not require a business approval Provides the highest ROI. Entirely remove all manual labor associated with a given job function. Ex. Automate the on boarding or off boarding of an employee from end to end triggered through the REST API without requiring a request to be submitted through the Service Catalog A Customized Task Sequences to meet your business requirements The VERSITILE Task Template Library simplifies the implementation of automation. By completing the easy to follow templates it enables a VERSITILE adminstrator to add a task to the Task Library that can be utilized over and over in different Task Sequences. By leveraging static values and Variable Expanders you can reduce the amount of data that needs to be provided via the Catalog Item Form in order to complete a task. The VERSITILE Task Engine already knows how to run the automated tasks which eliminates the need to script or code this capability. Prorizon is dedicated to continuing to grow the Task Template Library and will make new Templates available to you for free as part of your subscription. Once you have signed up for your subscription, we encourage you to submit Template Enhancement Requests through the portal.