UBC BIKES, INC.
TAMPA, FLORIDA

Urbana Bicycle Co., Inc. (UBC Bikes, INC.), established in 1972, has been a leading provider of bicycle retail and service with a focus on enhancing customer experiences and bike performance. Located at 1220 East Fletcher Avenue, Tampa, FL, UBC stands out due to its highly skilled technicians who have 13-28 years of experience and adhere to industry standards exceeding normative expectations. At UBC, customers can expect to receive timely repairs often completed within 24 hours and a welcoming atmosphere for walk-ins eager to experience the 'UBC difference'. Orders are typically fulfilled within one business day; however, some items may require extra processing due to off-site location transfers or assembly needs. The company communicates with customers regarding order status via calls or emails. UBC Bikes offers an extensive online catalogue, continuously maintaining accurate pricing and timely information dissemination, requesting customer feedback for any discrepancies found. In cases where warranty claims are necessary, UBC assists in liaising with the manufacturers, while understanding that final decisions rest with the manufacturer concerning warranties and their duration. Privacy is paramount at UBC Bikes; they commit to protecting customer data rigorously by collecting only pertinent information voluntarily provided by users which aids in better service delivery. The company ensures transparency in how personal data may be utilized and shared, requiring explicit consent for sharing except internally as necessary, always with privacy and security safeguards like Secure Sockets Layer encryption during transactions. Additionally, UBC Bikes offers the option to customers receiving periodic emails about new products, services, or events unless specified to opt-out. Regular policy updates on data handling are communicated through their website, underscoring their dedication to service excellence and customer trust. The leadership comprising Carlos M. Mirabal (Vice President), Manuel D. Mirabal (President), and Lisa Mirabal (Treasurer) exemplifies a commitment to business integrity since its incorporation in 2017 under state filings P17000032504, maintaining transparency with annual reporting as seen last on February 7, 2024.