TTEC DIGITAL, LLC
AUSTIN, TX

TTEC DIGITAL, LLC is a distinguished component of the larger TTEC ecosystem, focused on advancing customer engagement through its Humanify solution. This system represents a breakthrough in blending talent with technology to unify customer experiences across multiple channels and interactions daily. Established in the dynamic, omnichannel landscape, TTEC has been at the forefront of transforming business process outsourcing by prioritizing comprehensive strategy and execution throughout the entire customer lifecycle. Kenneth D. Tuchman, the visionary founder of TTEC established in 1982, pioneered these shifts, reinforcing the intrinsic value of customers as strategic assets and driving innovation within the industry. Under his leadership as Chairman and CEO since inception, TTEC has continually set standards for excellence in relationship lifecycle and business process services globally. The board of directors includes key figures such as Steven Anenen, who brings a wealth of experience from roles including CEO and director at CDK Global, Inc., along with expertise accrued at Oracle Corporation. His insights into technology solutions have substantially contributed to TTEC's strategic direction. Adding further depth, Robert Frerichs joins the leadership team leveraging extensive knowledge from his tenure at Accenture Inc., where he held many leadership roles, including International Chairman. In August 2014, the subsidiary TTEC Technology, LLC was renamed ELOYALTY, LLC, reflecting its alignment with customer loyalty solutions. Further transitions led to its name change to TTEC DIGITAL, LLC, consolidating its position within a robust service framework tailored for digital engagement and customer relationship management. Based out of Austin, Texas since July 28, 2014, and operating under Florida's business status models, the company has consistently adapted to evolving business landscapes. Officially recorded as an FOLR (Foreign Limited Liability Company) in Florida, its operations are documented with a filing number of M14000005470. The company is easily accessible via multiple contact numbers and online at eloyalty.com. Throughout its journey, TTEC DIGITAL, LLC remains committed to excellence in customer relationship management solutions while adapting to new market challenges and opportunities.