TRUCK IT TRANSPORT INC
NEW PORT RICHEY, FLORIDA

Truck It Transport Inc Transports cars, boats, motorcycles, RV, freight and more across the United States That is fine, but good luck! Why do I say that? Because finding an actual carrier to deliver you goods is very hard to do, but it is possible. Its like selling a house, you could do it yourself or you could hire a broker to do the leg work. It could work out either way, its really a gamble in these industries, and worse comes to worse nothing happens and time is lost, which time is valuable these days. Finding an actual carrier is actually quite hard to do. Internet searches are 80% brokers, and 19% lead sites, and 1% carrier. The lead sites will actually sell your quote to usually 10 brokers for a buck or 2 a lead. Can you guess what happens next with your email and phone number that you just submitted for a quote on those lead sites? Carriers simply don’t have time to market themselves, do customer service, deal with leads. They are full time with driving, dispatching, maintaining, so fourth! Carriers have a full time business without even thinking of getting customers. Not to mention carriers cant handle every customers shipment, as they are limited to usually 1-3 trucks for your avg owner operator which is about 90% of the transport industry. Also if you plan on working with a carrier directly, does the customer even know what to look for in a professional company or going by gods good grace? You have to ask yourself is there MC number active, proper commercial insurance active, are they a good company, what happens if they break down, and is it fair market price? Thank god for brokers! We live in a modern age, so everything is pretty much automatic and online when it comes to getting quotes. When you receive instant quotes, that comes from a program that the brokers will individually set. Normally when price shopping, the quotes should generally be in the same area, some might be very low and some might be very high, but for the most part we should all be in the general area. Make sure to read there feedback overall, every broker will have cancels and negative feedback. Its just part of the industry. If the broker sets there pricing too high, they will never get any business, there is a fine line when it comes to budget rates and too cheap for a carrier to move in a timely manner, that’s why its important to choose a price that compares with other A+ Rated Companies! Communication is key in this business. Whether good news or bad news! A broker will not call you everyday to say hi and to give you a status update, they are busy with hundreds of customers among other duties. The only time a broker will usually reach out to a customer is during booking, dispatch, and questions regarding scheduling. The brokers job is to get a carrier assigned within the time frame provided. If the time-frame is not met, the next step should be taken to determine on how to proceed, whether wait it out, add more money to carrier rate, change up the route maybe, or maybe just cancel. Honesty is very important in this business as well, being honest is important, but being honest also makes the process harder for customers, why? A lot of brokers will say they have there own trucks, or have a truck in the area now if you book with us, or they broke down or running late as why its not picked it up yet, basically excuse after excuse until a trucker finally gets assigned or the shipment gets cancelled. A customer will feel good inside at first, until the excuses get old. This dishonest way keeps small talk down with the customer freeing up more time to find a carrier to make their broker fee. The BIG question! This happens, even with good brokers. Back in the day before internet was around, this wasn’t an issue, but now with internet and major competition of other brokers and lead sites that sell to brokers, the brokers are making less on there fee and making a lower rate for carriers, just to stay competitive so the margin of error is big for customers. There is now a FINE LINE between budget rates and too low of a rate for a carrier to take. Brokers used to make higher percentages and had no problem assigning out loads, even if the carrier asked for more money to get the job done, even if the broker would throw in part of there % to make it happen! Now with internet and automatic pricing and even more competition, the rates are now even cheaper for customers, and of course that makes it worse for carriers and brokers as we make less. The broker margin is so small, the broker doesn’t have much to give away if any at all if the carrier requests more money, which comes to the issue of up-selling the customer. Your avg dealer or person who ships a lot understands this process, the person who never shipped before, could encounter this, and skip from broker to broker if there budget is set to low, or even if the broker fee is too high or generally if the route is not common. This is common as well, and by then the customer has a bad taste in there mouth. Its really best not to beat up the broker on pricing. That’s why expedited shipments costs more if you need fast pick up or certain day pickups, the higher paying shipment will stick out, usually leaving a battle between the carriers of who gets that shipment first. A brokers phone will ring like crazy on certain loads if priced right until taken down from the load boards. Dispatchers for Carriers will sit in front of computers all day with there refresh rate set every minute to catch those good paying loads so it makes it a battle for dispatchers to make sure they call first on those loads or they will miss out. Sometimes it takes but a few minutes or even seconds of posting a load for the phone to ring on certain paying shipments! If your shipment doesn’t move quick enough, email your broker, we can even give you a list of what is on that route, and what has moved in the past 2 weeks. Normally, if your locations cannot change to metro to metro area the usual problem is not enough money to carrier or not enough carriers on that route, not a highly traveled route. It all comes down to $$$ or time or both. Truck It Transport is a good broker, we will throw in our broker fee to carrier rate working for free to help move your shipment in a timely manner. There is nothing better then having a good broker work for free for you. I cannot stress this enough, if things go wrong, talk with your good broker, DO NOT start to scream, argue, complain, or tell the broker how to do there job, and so fourth. That would grant a cancellation right there, as a broker can cancel a contract at anytime. The customer always has the right to cancel if they are not happy as well, but please make sure to read terms and conditions of each broker as some might charge a fee to do so.