TRICORE SOLUTIONS, LLC
SAN ANTONIO, TX

We guarantee that replacement or repair of Rackspace-provided hardware or components will begin within one hour of problem identification. Otherwise, we apply a 5% credit of your monthly fee for each 30 minutes of downtime, up to 100% of your monthly fee for the affected hardware. We’ve built in multiple layers of redundancy, at every level — including physical security, power, cooling and networks. These redundancies help make our data centers more resilient, so you can enjoy higher uptime and greater reliability. Uninterruptible power supplies provide against power outages and protect against sags, surges, swells, spikes and electrical noise Our robust network includes 4 transit providers allowing us to shift traffic as necessary and guards against any single points of failure — all of which are ranked by Dyn in the top 5 globally —our leaders have guided our company to do what's best and right for the hundreds of thousands of businesses that depend on us. Meet the individuals who help make Rackspace great. A Leader in Gartner's Magic Quadrant for Public Cloud Infrastructure Managed Services Providers We are proud to be recognized as a leader in the 2018 Gartner Magic Quadrant for Public Cloud Infrastructure Managed Service Providers, Worldwide. Gartner recognized us as a Leader in their inaugural 2017 and now 2018 Magic Quadrant for Public Cloud Infrastructure Managed Service Providers, Worldwide. Hosting provider for over 69% of the Fortune 100 #1 hosting provider for the Internet Retailer Top 1,000 CIO Review's Most Promising DevOps Solution Provider; 30+ DevOps certifications in Chef, Windows PowerShell and Salt Gartner provides an accurate, unbiased view of how Rackspace is positioned relative to our completeness of vision and ability to execute. We believe Gartner confirms what our customers and Rackers already know: Rackspace is positioned as a market leader because of our completeness of vision and ability to execute. and how it can help transform your business. This graphic was published by Gartner, Inc., as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Rackspace. Gartner does not endorse any vendor, product, or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. Gartner: Magic Quadrant for Public Cloud Infrastructure Managed Service Providers, Worldwide, Craig Lowery, Mark D Ray, Scot MacLella, Ross Winser, To Chee Eng 29 March 2018 Cyber criminals are constantly employing new tools and strategies to infiltrate your business — making it no longer a question of That’s why it is so important to understand the security landscape, develop a strategy and engage the right partners to help you implement or strengthen your security posture. Doing so will help minimize the impact of any security event on your business. After all, the faster you can detect and eject a threat, the less damage it can do to your organization. To better understand the threat landscape impacting all of us, download this complimentary Managed Security Service Providers for Dummies book. Then let us know how we can help you upgrade your cybersecurity strategy. “By partnering with Rackspace, and leveraging the Rackspace Managed Security suite, we are able to assure our clients that their solutions are secure and they can give those same assurances to their customers. That represents a huge strategic advantage for agencyQ.” Business Email Hosting and Productivity Services Backed by Fanatical Support Explore Rackspace Email Hosting & Productivity Services Rackspace makes it easier for teams to connect, communicate and collaborate with a wide choice of industry-leading email and productivity solutions. Each offering is backed by award-winning Fanatical Support and our team of email and productivity specialists can help you choose, deploy and manage the right solution for your business. Curious if the cloud is right for your business? small businesses should move to the cloud, and how Rackspace can help. Power your business with Exchange, Office and full suite of productivity tools. Simplify Your Business Operations with Rackspace Managed Database Services Whether you’ve encountered a new business challenge, are facing growing pains due to limitations of your current data solution, or need help getting started, our database experts are here to help. We’ll match your business objectives to the best database solution by: Assessing your business requirements Rackspace partners with leading digital agencies and system integrators to help your clients succeed in selling and marketing products online. Whether you are looking to build a better customer experience or protect your top notch brand, Rackspace serves 9 out of the top 10 agencies for their web hosting and management needs, and we can support you too. Rackspace has been helping businesses run ecommerce platforms since 1998. As the #1 hosting provider for the Internet Retailer™ Top 1,000 websites for five years running, we have a proven track record for helping businesses succeed online by bringing our technical expertise to your online store. We offer an available 100% Production Platform Uptime Guarantee We want to help your business grow by powering your ecommerce platform and letting you focus on what you do best. To do that, the first step is to speak with our experts. We’ll want to understand your current architecture, plans, and how you want to leverage your platform. From there, we’ll work closely with you to propose a best-fit solution, backed by expertise and service, that is cost-effective, secure and fast.