TRAVELER TREE, INC.
CLEARWATER, FLORIDA

Ice Cold Air was built on a foundation of a family owned and operated auto repair business and continues with those same values over 40 years later. Our Company History dates back to 1969 when our founder opened a shop in Orlando Florida calibrating speedometers. Quickly the speedometer customers began asking for more services and the business known as Ice Cold Air ® was born. Specialty auto air conditioning in Florida was a great concept waiting to happen. Over the next 30 years, auto air conditioning came to represent 50% of our total annual service. Operations moved to Clearwater Florida in 1977, and more locations were added to the family. This was a turning point for the company and it was during this time that many of our fun and off-the-wall marketing campaigns were born. The discount auto repair business became who we are but that didn’t mean we couldn’t have fun. In fact, maybe you’ve seen some of the old crazy commercials! In order to provide better service to customers, the existing shops became franchised locations in 1993. Having an owner-operator on the premises of each location gave the personal service that is still important to us today. Realizing the increasing demand for quality auto repair at discount prices, the company began a growth spurt in 2000 at which point we became Ice Cold Air ® Discount Auto Repair. We have continued to be the leader in providing quality auto repair at unbeatable discount prices. This, combined with the superior customer service standards we demand, has allowed us to be in business for over four decades and we thank you for your continued loyalty. Ice Cold Air was built on a foundation of a family owned and operated auto repair business and continues with those same values over 40 years later. Our Company History dates back to 1969 when our founder opened a shop in Orlando Florida calibrating speedometers. Quickly the speedometer customers began asking for more services and the business known as Ice Cold Air ® was born. Specialty auto air conditioning in Florida was a great concept waiting to happen. Over the next 30 years, auto air conditioning came to represent 50% of our total annual service. Operations moved to Clearwater Florida in 1977, and more locations were added to the family. This was a turning point for the company and it was during this time that many of our fun and off-the-wall marketing campaigns were born. The discount auto repair business became who we are but that didn’t mean we couldn’t have fun. In fact, maybe you’ve seen some of the old crazy commercials! In order to provide better service to customers, the existing shops became franchised locations in 1993. Having an owner-operator on the premises of each location gave the personal service that is still important to us today. Realizing the increasing demand for quality auto repair at discount prices, the company began a growth spurt in 2000 at which point we became Ice Cold Air ® Discount Auto Repair. We have continued to be the leader in providing quality auto repair at unbeatable discount prices. This, combined with the superior customer service standards we demand, has allowed us to be in business for over four decades and we thank you for your continued loyalty. At Ice Cold Air ® Discount Auto Repair, we believe our customers are our most valuable asset. Your feedback is a critical part of our continuing efforts to provide the highest quality of service at the best price. We welcome your comments and suggestions regarding your experience. Thank you for taking the time to help us improve the level of service you receive. We highly appreciate your feedback as it will assist us in our continued efforts to meet or exceed your expectations. Note: Please understand that this Customer Service Forum has been established solely to help facilitate communication, and that each Ice Cold Air ® Discount Auto Repair Franchise is independently owned and operated. Customer complaints or feedback concerning specific locations are forwarded to the Franchise owner. If you have not already done so, please attempt to resolve any issues with the franchise location directly prior to completing this form. At Ice Cold Air ® Discount Auto Repair, we believe our customers are our most valuable asset. Your feedback is a critical part of our continuing efforts to provide the highest quality of service at the best price. We welcome your comments and suggestions regarding your experience. Thank you for taking the time to help us improve the level of service you receive. We highly appreciate your feedback as it will assist us in our continued efforts to meet or exceed your expectations. Note: Please understand that this Customer Service Forum has been established solely to help facilitate communication, and that each Ice Cold Air ® Discount Auto Repair Franchise is independently owned and operated. Customer complaints or feedback concerning specific locations are forwarded to the Franchise owner. If you have not already done so, please attempt to resolve any issues with the franchise location directly prior to completing this form.