THEFIXEDOPSGUY LLC
CAPE CORAL, FLORIDA

Increased retained revenue thru ethical and competitive inspection based selling. Develop intercompany strategies’ to reduce employee turnover and raise employee satisfaction. “Rob has demonstrated excellent interpersonal skills and is a real expert in Automotive Fixed Operations. We have worked together on some difficult projects and Rob always finds the root cause of Dealer concerns and recommends solutions that really work. If you are looking for a results oriented individual who can help you to optimize your Dealership Fixed Operations Rob is the guy you want. Competent and reliable services from a true automotive professional.” “While working with Rob Atchinson I soon figured out that I wasn’t working with your typical “corporate guy consultant,” coming into my dealership, wasting time and money, but a very intelligent, knowledgeable real world “Fixed Ops Guy.” Rob knows fixed ops, he has a sense of the business, the people associated with it and the people who run them. You would be hard pressed to find a more intelligent, hard working and committed person than Rob. He has a deep passion to provide detailed common sense processes that are designed for you success not a scripted one size fits all approach. He specializes in Service Advisor Training-Service Drive Process and active delivery strategies. Fluent with customer retention and increased retained revenue. Successful implementing performance based compensation plans, production objectives. and current marketing strategies. Mike is a 42 year veteran of the car business who started on the service side, he has held almost every position on the service side before moving to the sales side of the business where not unlike the service, he was continually promoted until becoming the Exexutive Manager of a GM dealership that would shortly thereafter be recongnized as one of the most award winning retail sales and CSI dealers in North America. Encompassing the rare combination of a very strong Fixed Operation background with an exceptional variable operation skill brings a level of expertise and professionalism that rearely seen in this industry. Mike will say that he was very lucky because he worked from some exceptional dealers who continually challenged hime with new opportunities, but in truth, it’s not all that surprising to see who the lucky one’s really were since they enjoyed so many years of sustained success under Mike’s leadership. Tony is a highly skilled automotive professional with over 25 years experience in service and sales. Tony got his start as service advisor and quickly moved up to Service and F&I Manager. With a strong leadership background he can share his experience to help your team grow their leadership and training skills. He has spent the last 13 years consulting and coaching at various dealerships across the country. He excels at helping dealers with customer satisfaction, staff supervision and training, developing and monitor metrics indicators and training management. As a consultant Tony preforms dealer operational assessments in sales, service and financials; Analyze data from assessments to establish improvement plans Increased retained revenue thru ethical and competitive inspection based selling. Develop intercompany strategies’ to reduce employee turnover and raise employee satisfaction. “Rob has demonstrated excellent interpersonal skills and is a real expert in Automotive Fixed Operations. We have worked together on some difficult projects and Rob always finds the root cause of Dealer concerns and recommends solutions that really work. If you are looking for a results oriented individual who can help you to optimize your Dealership Fixed Operations Rob is the guy you want. Competent and reliable services from a true automotive professional.” “While working with Rob Atchinson I soon figured out that I wasn’t working with your typical “corporate guy consultant,” coming into my dealership, wasting time and money, but a very intelligent, knowledgeable real world “Fixed Ops Guy.” Rob knows fixed ops, he has a sense of the business, the people associated with it and the people who run them. You would be hard pressed to find a more intelligent, hard working and committed person than Rob. He has a deep passion to provide detailed common sense processes that are designed for you success not a scripted one size fits all approach. He specializes in Service Advisor Training-Service Drive Process and active delivery strategies. Fluent with customer retention and increased retained revenue. Successful implementing performance based compensation plans, production objectives. and current marketing strategies. Mike is a 42 year veteran of the car business who started on the service side, he has held almost every position on the service side before moving to the sales side of the business where not unlike the service, he was continually promoted until becoming the Exexutive Manager of a GM dealership that would shortly thereafter be recongnized as one of the most award winning retail sales and CSI dealers in North America. Encompassing the rare combination of a very strong Fixed Operation background with an exceptional variable operation skill brings a level of expertise and professionalism that rearely seen in this industry. Mike will say that he was very lucky because he worked from some exceptional dealers who continually challenged hime with new opportunities, but in truth, it’s not all that surprising to see who the lucky one’s really were since they enjoyed so many years of sustained success under Mike’s leadership. Tony is a highly skilled automotive professional with over 25 years experience in service and sales. Tony got his start as service advisor and quickly moved up to Service and F&I Manager. With a strong leadership background he can share his experience to help your team grow their leadership and training skills. He has spent the last 13 years consulting and coaching at various dealerships across the country. He excels at helping dealers with customer satisfaction, staff supervision and training, developing and monitor metrics indicators and training management. As a consultant Tony preforms dealer operational assessments in sales, service and financials; Analyze data from assessments to establish improvement plans