THE SERVICE COMPANIES, INC.
MIRAMAR, FLORIDA

Our next Leaders in Service series feature is Stephanie Leger, Corporate Compliance Auditor and support for our hotel, casino and resort properties across the country. Prior to joining our team, Stephanie held a number of roles with The Ritz-Carlton brand, including Housekeeping Manager, Front Desk Supervisor, and Group Sales Coordinator, and was a Service Evaluator for Forbes Travel Guide, during which time she was trained and certified in over 550 hotel standards and identified service strengths and opportunities for improvement. We have interviewed Stephanie about her time at The Service Companies, her unique background in inspections and auditing, and what it takes to succeed and grow within our company. Currently, she is providing operational support and expertise to one of The Service Companies’ luxury hotels in South Beach, Miami. What roles have you held while with The Service Companies? How long have you been with us? I’ve been with The Service Companies for two years, during which I’ve lead the team in account openings, helped with the expansion of accounts and evaluated how our accounts align with our company and brand standards. At the property I’m with right now in Miami, I’ve been inspecting turndown service. We’re running about 45 room attendants each day, and I’ve been training new associates every day. What has kept you on our team, and what do you like most about this company? It’s exciting to be part of a growing company that isn’t just growing in one location, but across the country – over 30 states and counting! We’re also expanding into different calibers of hotels, and I like assisting in creating our company standards as we grow. Checking in on our current accounts and making sure they performing up to our standards, and if they’re not, assisting them to get them where they need to be. Outside of work, how do you spend your time? What are you passionate about and what do you enjoy doing? At The Service Companies, we understand that our people are what makes our company great and enables us to provide our customers Service. Above All. No matter what level, property or department, you will find exceptional associates who live and breathe our brand and have helped create a strong corporate culture. In the spirit of honoring the people and leaders within our company, we feature and interview our outstanding associates in our series, Leaders in Service. If you would like to receive regular updates from The Service Companies please add your e-mail address to this link and click “send”. We update our friends and customers on any promotions, new account openings and training opportunities. Thanks for your interest in The Service Companies and we look forward to staying in touch with you.