THE RESULTS COMPANIES LLC
FT. LAUDERDALE, FLORIDA

We're here to help you help them. At The Results Companies, we expect more of ourselves. We make it our personal mission to be and do our very best. And we never settle. When we tell you to expect greater, we mean it. Trust us to provide premier contact center customer service and sales solutions, all backed by the best technology in the business. Because we aren’t just call center experts. We are an organization of performers. We are entrepreneurs and achievers. We are Results. Major brands rely on us to make a positive first impression, strengthen relationships and maximize sales. When your business grows, we grow. By zeroing in on the triple bottom line of improved revenue, brand awareness and customer loyalty, everyone wins. The Results Companies has committed to strategically establish call centers in communities with small-town values, where courtesy and empathy are a way of life. With each and every contact, Results' top priority is your customer’s experience. We truly believe that the most important people to a company are its customers. And, in turn, the most important people to those customers' and prospects are the representatives who handle their phone calls, respond to their questions and solve their problems. Very often these professionals are "the company" to its customers and prospects. From executive-level management involvement to our keenly selected service delivery teams, our people are among the most experienced teams in the industry. Results' management team is continually focusing on how to ensure our Partners are receiving the highest-quality service, while also concentrating on strategies that lower costs and improve performance. Our relationship management methodology is a systematized practice consisting of account communication, product understanding, profitability management and account planning. Our company culture is to provide top-quality service, and our state-of-the-art systems are designed to give our agents the tools they need to handle every call effectively and efficiently. Results' team members are empowered and encouraged to take initiative to implement practices to achieve objectives. We believe the team must have not only a clear vision and communication structure, but also have closed-looped processes to execute program goals. The Results Companies exceeds its Partners’ expectations by providing a better operational foundation while integrating leading processes and systems to drive top-tier performance and quality. The Results Companies Announces Acquisition of USA800 – The Results Companies ("Results"), one of the world's leading Customer Experience Management providers, announced today that it has completed the acquisition of USA800. The acquisition of USA800 continues Results' strategic growth plans and provides both Results and USA800 customers with expanded capabilities and Resources. With the acquisition of USA800, Results expands to 28 sites handling almost 120 million transactions annually and helps solidify Results as one of the fastest growing players in the Customer Experience Industry. Results is a portfolio company of One Equity Partners ("OEP"). "Results has continued to significantly outpace industry growth with both organic expansion and strategic acquisitions. USA800 is a great example of a synergistic acquisition that will provide the basis for continued organic growth." said Greg Belinfanti, Senior Managing Director at OEP. "There were a number of bidders seeking to acquire USA800." Said Tom Davis, CEO at USA800, "We were very focused on finding a partner that would help us elevate our ability to provide innovative experiences to our customers and Results was by far the most capable of doing that. In addition, as an ESOP, we were looking for someone that understood the value of people and offered significant growth opportunities not just from a business perspective, but also for our people. Again, Results is an ideal match with their emphasis on hiring and developing the best people." About The Results Companies For more than 10 years, The Results Companies has served as a premier global customer experience provider for Fortune 500 companies and has uniquely designed, built and operated award-winning call centers that have set the standard for innovative, customer-focused contact solutions. Results offers a full range of services that include customer service, acquisition, enrollment, retention, membership support services and transaction processing to outbound sales and retention campaigns. Results' success and proven ability to respond to our Partners' growth has enabled the expansion of our global footprint to 18,000 employees in 23 locations in the United States, the Philippines and Latin America. The Results Companies' expertise extends beyond call centers. Results is an expert in people, analytical technologies, brand fulfillment and creating strategic advantages for its Partners. Visit USA800 is a leading provider of contact center outsourcing solutions, bringing together the core strategic capabilities of operations, technology, and human capital management. USA800 is a Top 50 Inbound call center as ranked by Customer Magazine. USA800 has a tremendous track record in achieving and exceeding customers' program goals with dedicated and skilled staff, proven best practices and investment in technology. One Equity Partners (OEP) is a leading middle-market private equity firm that specializes in partnering with businesses to drive transformational change via strategic combinations. OEP seeks to work with family owners, entrepreneurs, and/or management teams operating in the healthcare, technology and tech-enabled services, and industrial sectors. Founded in 2001, OEP spun out of JPMorgan in 2015, and currently manages over $4.6 billion. OEP investment professionals are based in New York, Chicago and Frankfurt. For more information, please visit: The Results Companies - Paris received Business of the Year Award in the Annual Lamar County Chamber of Commerce Celebration