TELNET WORLDWIDE, INC.
SOUTHFIELD, MI

OUR COMPANY TelNet Worldwide powers communications, delivering genuine connections for companies of all sizes. Whether you need quality voice, data, networking, cloud, data center or unified communications services, TelNet has you covered. From feature-rich IP communications, to scalable network/cloud solutions and contact center services, we have what it takes to keep your business going strong. OUR MISSION Our mission is to be a trusted partner, empowering customers with leading-edge technologies that improve their business, using the strength of our network, partnerships, people and our proven ability to get things done. We make innovation work for business; freeing customers to focus on their core business, instead of the technology that supports them. Our working experience with the team at TelNet Worldwide over our seven-year partnership is very positive. They provide us services for SIP Trunking, UCaaS and Colocation. We currently rely on TelNet to provide us with the technology platform to scale as we grow our international business operations. TelNet Worldwide is our trusted teammate. We are very impressed with TelNet’s onboarding process. It’s clear they are committed to providing the best customer experience. We greatly value having a locally based data center partner and we are looking forward to continuing our relationship with TelNet! A.J. Boggs & Company Superior Contact, a TelNet company, is a contact center solutions provider. We specialize in delivering exemplary experiences to our clients’ prospects and customers in their brand’s distinct voice. Our people, technology, and approach to onboarding our customers and training our agents are proven advantages. Maximize resource use and revenue opportunity with automated solutions that deliver instant notifications to thousands of users, power self-directed care, and custom route interactions. Blending with your live care program further boosts productivity and effectiveness. Leverage our expertise in serving a variety of technology based industries – IT, network, IP/traditional telephony, mobile apps – with technical help desk support. With focus on diligent follow up and follow through, Superior can manage and resolve troubles, handle triage, escalation, and monitoring. BUSINESS PROCESS SUPPORT Superior Contact, a TelNet company, is a contact center solutions provider. We specialize in delivering exemplary experiences to our clients’ prospects and customers in their brand’s distinct voice. Our people, technology, and approach to onboarding our customers and training our agents are proven advantages. Maximize resource use and revenue opportunity with automated solutions that deliver instant notifications to thousands of users, power self-directed care, and custom route interactions. Blending with your live care program further boosts productivity and effectiveness. Leverage our expertise in serving a variety of technology based industries – IT, network, IP/traditional telephony, mobile apps – with technical help desk support. With focus on diligent follow up and follow through, Superior can manage and resolve troubles, handle triage, escalation, and monitoring. BUSINESS PROCESS SUPPORT