TECHIES 4U, INC.
CLEARWATER, FLORIDA

Here is a brief overview of our history from the beginning of our company until today.  "We didn't have a website, we didn't have inventory.  We had a couple flash drives, a laptop, a desktop, good business sense, and strong communication with our best friend: "google". In the end, it all worked out, but we had to work hard and scramble to get there.  Both of us had full time jobs aside from the company, so it was a struggle everyday to get everything set up and rolling.  We had meetings upon meetings followed by webinar after webinar with companies all around the world to decide what tools our company would be using.  We started devising our training and tech tools for our future hires.  We built our brand and logo.  We worked out our industry focus and aligned our "best practices" techniques to ensure the documentation plan would prevent re-occurring mistakes.  We started provisioning our shared portals, company files, email systems, pay rates, taxes, phone plan, inner network and security plan, business plan, marketing plan, to suffice... just a lot of PLANS.. For the first couple years, we always felt like we were behind.  We never had enough time in the day to accomplish our deadlines.  We didn't have enough funding to hire more assistants. The bottlenecks were starting to become a huge headache for our team.  On the service delivery front, we were experiencing similar issues.  Dispatch team wasn't communicating effectively because of the bottlenecks and the engineers were being rushed last minute from site to site.  Luckily, our field team was willing to go the extra mile and kept our customers happy until we resolved our internal problems.  We analyzed our work load and came to realize that "having a larger team" wasn't what we needed, but instead, we needed a better "plan".  For the next few months, we dedicated our efforts to creating a better flow of communication, new training procedures, and job scopes.  We trained each team member to ensure they were fully aware of the process flow within our company.  By the end of the year in 2009, we were back on our feet full speed ahead and ready for the next step. Business Moves In 2009, Techies 4 U, Inc. had a grasp on it's residential base and decided it was time to start moving things over to the business sector.  We reorganized our business plan and began to market services to businesses around Lansing, Mi. The focus for our expansion was discounted break/fix on-site services.  The prices we set were aligned to allow us to build our business network and rapport.  In the next two years, this plan allowed us to build a satisfactory network of business clients. By the end of the 2010,  we had grown our Business sector by 200% and signed dozens of IT Service contracts all across Michigan.  Our Engineers  were now veterans in business requirements for the hospitality and food service markets.   Here is a brief overview of our history from the beginning of our company until today.  "We didn't have a website, we didn't have inventory.  We had a couple flash drives, a laptop, a desktop, good business sense, and strong communication with our best friend: "google". In the end, it all worked out, but we had to work hard and scramble to get there.  Both of us had full time jobs aside from the company, so it was a struggle everyday to get everything set up and rolling.  We had meetings upon meetings followed by webinar after webinar with companies all around the world to decide what tools our company would be using.  We started devising our training and tech tools for our future hires.  We built our brand and logo.  We worked out our industry focus and aligned our "best practices" techniques to ensure the documentation plan would prevent re-occurring mistakes.  We started provisioning our shared portals, company files, email systems, pay rates, taxes, phone plan, inner network and security plan, business plan, marketing plan, to suffice... just a lot of PLANS.. For the first couple years, we always felt like we were behind.  We never had enough time in the day to accomplish our deadlines.  We didn't have enough funding to hire more assistants. The bottlenecks were starting to become a huge headache for our team.  On the service delivery front, we were experiencing similar issues.  Dispatch team wasn't communicating effectively because of the bottlenecks and the engineers were being rushed last minute from site to site.  Luckily, our field team was willing to go the extra mile and kept our customers happy until we resolved our internal problems.  We analyzed our work load and came to realize that "having a larger team" wasn't what we needed, but instead, we needed a better "plan".  For the next few months, we dedicated our efforts to creating a better flow of communication, new training procedures, and job scopes.  We trained each team member to ensure they were fully aware of the process flow within our company.  By the end of the year in 2009, we were back on our feet full speed ahead and ready for the next step. Business Moves In 2009, Techies 4 U, Inc. had a grasp on it's residential base and decided it was time to start moving things over to the business sector.  We reorganized our business plan and began to market services to businesses around Lansing, Mi. The focus for our expansion was discounted break/fix on-site services.  The prices we set were aligned to allow us to build our business network and rapport.  In the next two years, this plan allowed us to build a satisfactory network of business clients. By the end of the 2010,  we had grown our Business sector by 200% and signed dozens of IT Service contracts all across Michigan.  Our Engineers