TDB COMMUNICATIONS, INC.
WASHINGTON, DC

TDB Communications, Inc. is a distinguished Service-Disabled Veteran-Owned Small Business (SDVOSB) certified by the Department of Veterans Affairs and holds a current VIP Database accreditation. Established by Mr. Terry Bryan, a decorated former United States Marine and Purple Heart recipient, TDB excels in delivering unparalleled service and accountability to its clients. Central to their mission is a 'Veterans First' hiring philosophy, significantly contributing to employment opportunities for veterans across the nation. TDB provides comprehensive contact center management solutions tailored to meet diverse project requirements, whether it entails managing a small help desk or overseeing a large-scale customer service operation comprising up to 2,000 personnel. Their services encompass creative technology implementation, customer support, data analysis, and performance-driven strategies for both inbound and outbound call centers. Key offerings at TDB include detailed metrics reporting designed to monitor program productivity and maintain high service standards. With its headquarters in Washington, DC, yet being a Florida-based entity since filing under the status of FORP on May 9, 2001, TDB has a significant footprint across various regions while maintaining corporate records like Filing Number: F01000002524 and Fei Number: 481221308. As per their comprehensive service commitment, TDB ensures that all client projects are managed and executed from inception to completion. This involves operational oversight by the knowledgeable team led by officers such as Thomas Duckenfield, who serves in multiple capacities including President, Vice-President, and Secretary among others. Clients seeking a reliable partner for managing complex contact center operations can reach TDB via their primary phone line at (913) 327-7400 or through their mailing address at 4217 20th St NE, Washington, DC, 20018, US. Further information about their services and corporate updates are accessible on their website: tdbcommunications.com.