SUSAN ROBERTSON CONSULTING, LLC
ORLANDO, FLORIDA

for you. Yes, it’s true that the idea generation phase needs to be engaging, playful, and energizing for you and your team. That’s a necessary pillar of the creative problem-solving process – because it’s a critical factor in driving results. But it can’t be only about the playful, divergent phase. You also need equal attention to the other pillars of innovative thinking. We help you achieve real results through sharpening your creative thinking at The truth is that all humans are creative. But some of us have forgotten that we are — or that we were at one time. The good news is that research shows – and our experience confirms – that we can all quickly reignite that creative spark, by learning a few basic creative thinking tools and techniques. We help you rediscover and sharpen that innate creativity you were born with, so you can leverage it to achieve your strategic objectives. And even better – if you’re already a creative thinker, you’ll sharpen your skills even more when you apply these same tools and techniques. So, as you might guess, we’re also committed to creating momentum and delivering results for you through training in creative thinking techniques. That’s why we start EVERY project with at least a brief training for your team. As a result, you get sharper thinking and better results. And the benefit extends beyond the individual project. Many people report that they apply the thinking techniques they learned to all their work, making them more effective problem-solvers on any issue. . I’m extremely fortunate that I make my living doing something I’m truly passionate about. I thrive on seeing people’s eyes light up when they realize they can think differently, they can solve problems more effectively, they can achieve their objectives more innovatively. (And each of us can, once we learn a few tools & techniques. If you don’t believe me, let’s talk. I’ll prove to you that you can.) I design and manage strategic innovation projects, lead creative meetings & design thinking sessions, and facilitate better thinking in your strategic planning and visioning work. I also help companies create a culture of innovation, by proactively managing for it. My unique methodology for customer-centered innovation & co-creation includes training your customers in creative thinking processes, so they are better able to proactively generate ideas for you. , and I’m a senior faculty member at the annual Creative Problem Solving Institute, the world’s largest and longest-running creative thinking conference. I can bring this same creative thinking training to your company. If you need to sharpen creative thinking and produce real results at your company, I can help. With her keynote at our annual Customer Conference, Susan hit the trifecta of powerful, practical, and applicable. Her interactive style made it both easy and fun for us to understand the brain-based barriers to creative thinking and why we’re likely making suboptimal shortcuts every day. Then she taught us robust tools that we could immediately apply to enhance our capacity for innovation. The energy and buzz from our guests about this program was remarkable. If you’re looking for an engaging, knowledgeable, and dynamic speaker or consultant for innovative thinking, I highly recommend Susan. I had the pleasure of working with Susan on a program where we wanted our audience of approximately 300 to experience first-hand some creative problem-solving tools and techniques. She masterfully designed and facilitated an energetic, interactive keynote that helped the audience ‘learn by doing.’ Due to her skill and charisma, the participants were able to experience the why, what, and how of these tools in highly memorable fashion. It was a home run for the organization and the audience. I highly recommend Susan. Her stage presence and personality are equally as strong as her creative problem-solving expertise.” I had the opportunity to work with Susan on several different projects involving positioning new drugs and creating claims for new and existing drugs. With Susan, I get help focusing my objectives, assistance in managing my internal stakeholders, energy and a sense of fun, and importantly, follow-through til the end. For our annual company-wide meeting, we were looking for a keynote speaker who would not only inspire us, but would actually teach us to think more creatively. Susan excelled at delivering on both objectives. She fully engaged the audience with compelling stories and insights, and she taught us concrete thinking tools that we could immediately put to use. In addition, she consulted with key leaders in advance on how to put the tools to use in later break-out sessions, and she coached and facilitated break-out teams in using the tools on our real business challenges. We deemed our meeting a tremendous success, in large part to the creative mind-set that Susan established in the opening keynote. I highly recommend Susan; her stage presence, her professionalism, and her expertise all contributed to a great experience in working with her. As a conference organizer, I’m always looking for speakers who educate, engage, and inspire. Susan does just that! With 88% of evaluations (from the conference we worked on together) giving her the highest rating, Susan elevated the tone of the conference and provided attendees with real world, take home strategies to inspire creativity and enhance brainstorming within their own teams. I would highly recommend Susan for any meeting designed for leaders within an organization. , an insights and innovation firm and an Innovation Fellow with Encore.org. She brings over 25 of years experience working with senior executives at Fortune 500 firms, providing counsel in strategy, marketing insights, communications, innovation, and creativity. Much of her work has focused on infusing marketing and communications planning with an empathetically based customer focus that results in long-term brand commitment and loyalty.