SUPERIOR CLAIM SERVICES, LLC
ST AUGUSTINE, FLORIDA

Claims recently worked or working include a slip and fall claim resulting in injury at a commercial office building (litigated), customer injury claim at an industrial facility (litigated), professional liability claim involving a multi-story condo construction project (litigated), completed operations claim at a commercial building involving an injury (litigated), timber over cut claim involving a logging company, customer injury involving a display in a major retailer (litigated), and a slip and fall claim in a multi-unit residential building (litigated). Homicide in a rental community.  Numerous MVA’s involving commercial vehicles.  Auto-Pedestrian Fatality, Dog bite (litigated). Customer injury from a spa treatment (litigated).  This is just a brief sampling of claims handled in the past 24 months. We have a broad range of experience. Agents and brokers face a unique challenge balancing the claims unit of the carrier and their client’s needs.  We all hear the questions from insured’s relating to the claims process and communication between the insured and the claims unit.  We have set up a service tailored to the needs of agent’s and brokers. Instead of bogging down the limited sales and administrative time of agents and CSR’s with claim follow up, we can handle that for you.  Our program is simple and has been quite effective.  Send us the loss runs for your client’s and we follow up with the claims unit, provide you the information to update your files, monitor the file until closed and can contact the insured with an update, if requested.  Our goal is assist you in keeping your client well informed about pending claims. Satisfied customer’s equal more renewals and referrals.  All services are contracted at a low hourly rate with detailed billing.