SQUAREMOUTH, INC.
ST PETERSBURG, FLORIDA

Squaremouth Squaremouth is committed to being the best place for customers to buy travel insurance and the best place for employees to work. We spend a lot of time on quality to make sure every customer receives true and unbiased responses to all of their questions. This goal is rooted in each one of our core values. Downsell Everything we do, both on the website and over the phone is designed to allow customers to find the best policy at the cheapest price. Does the customer need to spend as much as they think they do? Continuously develop new ways to help the customer find the perfect policy at the lowest possible cost. Find the background to every situation. The more informed you are, the better position you will be in to help the customer or yourself. When you are faced with a problem or opportunity, be the reporter, dig for information. Always question those who are certain of what they are saying. Do not just accept an answer. Answers can change. “We are a highly customer-focused company, and we’ve always believed that in order for us to provide the best customer service, we have to provide the best work environment.” – Squaremouth Co-Founder and CEO, Chris Harvey Squaremouth’s award-winning culture is built around company-wide transparency and collaboration. Everything at Squaremouth – from our office layout to employee salaries – is open. Major company decisions come down to a group vote, including company trips and hiring decisions. "Squaremouth has couches and carpets, places to hang out. The environment is designed to make people relaxed and become creative." Why use Squaremouth for Travel Insurance? Using Squaremouth’s comparison engine, you can search, compare, and purchase travel insurance from every major provider in the United States. We downsell. . If you have a complaint about a claim that can’t be resolved, we will remove that provider from our website. We only sell from financially stable companies. Squaremouth’s out-of-the-box approach to customer service was recognized internationally in 2017, earning a Gold Stevie Award for Customer Service Department of the Year. This was Squaremouth’s first international Stevie and fourth customer service award overall. “Customer service is not a department, and Squaremouth knows it. Every employee spends time on the phone with customers.” New York Times and Wall Street Journal best-selling author, Shep Hyken, explains four core components of Squaremouth’s exceptional customer service. Squaremouth, a company that puts a focus on how to treat customers, rewards 20 who do the same. Squaremouth is consistently recognized, both locally and nationally, as one of the best places to work. Fortune Magazine named Squaremouth one of America’s Best Small Workplaces and the No. 2 Best Workplace for Women in the nation. If you’ve purchased a policy from Squaremouth, follow these quick links to access your current policy information.