SPEC FURNITURE, INC.
TORONTO, ON

Spec Furniture Inc. is registered. Any item may be cancelled from production up to 45 days prior to the scheduled shipment date. Subject to charges for work in progress and administration. All products are carefully examined before packaging for shipment. Ownership of your product passes to you upon pick-up by the carrier at our factory. Upon receipt of your order, check for any physical damage to the product (even if the carton is unmarked) that may have occurred during transit. Note any physical damage on all copies of the bill of lading and enter a freight claim with the carrier immediately. If you discover damage while unpacking, arrange for a carrier inspection immediately. Any damage, visible or concealed, must be reported to the carrier within 15 days from delivery. Our customer service department would be pleased to help you in any way during the process. Orders are in process once acknowledged and may not be cancelled without our consent. You may be responsible for work in process and administration costs including labor and raw materials. Merchandise may be returned only with our clear written authorization. Freight costs for returns are your responsibility. Our product designs, processes, and materials are always under review ensuring the best quality and value to you. We will do our best to notify you as improvements occur. Please use our model numbers and finish codes with a brief description of the product(s) being ordered. Your order will be acknowledged promptly and in writing to you (usually by fax or e-mail) once clarified. We request your assistance in checking our acknowledgement’s accuracy to your order to ensure discrepancies do not occur. It is your responsibility to let us know of any discrepancies within 5 business days from the acknowledgement date. The 10 Day Quickship features products from the Snowball Chair Series, the Fitt Table System and a selection of General Purpose Tables. Spec ships your confirmed order within 10 business days – or it’s free. Refer to our Upon Acceptance and acknowledgement, 10 Day Quickship orders will ship from our factory (165 City View Drive Toronto, On, Canada) within 10 Business Days (excluding any statutory holidays) or the order will be deemed free. The original bill of lading, with your shipment from the Spec™ factory at 165 City View Drive Toronto, On, Canada, shall determine the shipping date. All purchase orders are subject to credit approval. For our established dealers, terms are net 30 days from date of invoice. In some instances a deposit may be required to accompany an order. We will advise you if a deposit is required when we acknowledge your order. All products are carefully examined before packaging for shipment. Ownership of your product passes to you upon pick-up by the carrier at our factory. Upon receipt of your order, check for any physical damage to the product (even if the carton is unmarked) that may have occurred during transit. Note any physical damage on all copies of the bill of lading and enter a freight claim with the carrier immediately. If you discover damage while unpacking, arrange for a carrier inspection immediately. Any damage, visible or concealed, must be reported to the carrier within 15 days from delivery. Our customer service people would be pleased to help you in any way during the process. Orders are in process once acknowledged and may not be canceled without our consent. You may be responsible for work in process and administration costs including labor and raw materials. Merchandise may be returned only with our clear written authorization. Freight costs for return are your responsibility. Our product designs, processes, and materials are always under review ensuring the best quality and value to you. We will do our best to notify you as improvements occur. Please submit all 10 Day Quickship orders in writing via fax or e-mail direct to factory. Orders sent by fax do not require confirmation. Please use model numbers and finish codes with a brief description of the product(s) being ordered. Your order will be acknowledged in writing to you once clarified. We request your assistance in checking our acknowledgement's accuracy to your order to ensure discrepancies do not occur. It is your responsibility to let us know of any discrepancies within 24 hours of receiving the acknowledgement. The 10 Day Shipping Program is available for a selection of Fitt, General Purpose tables and Snowball chairs to a maximum quantity of 20 pieces per order. If you need more than this quantity on your 10 day shipment, please contact Spec Customer service for approval. We will do our best to accommodate your needs. Spec reserves the right to limit product quantities for 10 Day shipments. The standard Spec shipping program applies to all 10 Day orders. Please refer to the online ©2018 Spec Furniture Inc. We are pleased to provide the initial purchaser with a against defects in design, construction and materials. Finishes and cover materials are warranted for two years subject to normal wear and tear. Electrical and mechanical parts are warranted for two years. Our warranty will not apply where there is evidence of alteration, misuse, negligence or abuse. No warranty shall apply to COM fabrics. During the warranty period, we will repair, or at our option, replace any product where we are satisfied the product is defective. Decisions on warranty rest solely with Spec™. All freight charges for items being returned for service must be prepaid by the customer. If a claim is accepted, we will gladly refund the charges incurred. Light soiling may be removed with a damp cloth or household glass cleaners. Heel marks, heavy soiling and surface marring may be removed with automotive grade polishing compounds or car wax. Do not apply abrasive cleaners, polish or lubricants to table bases or moving parts. Damaged paint may be repaired with touch-up paint which is available from the factory. Touch-up paint is supplied in powder form to provide an exact match with the existing color. To use the powder, add a small quantity of commercially available lacquer thinner to a small quantity of the powder, stirring with a metal stirrer until the desired consistency is achieved. The paint solution may then be applied using a brush. Avoid using too thick a consistency resulting in brush marks. Allow at least one hour to dry.