SOUTHERN ROAD MERCH LLC
WIMAUMA, FLORIDA

Step 1. Buyer must reach out to seller to confirm exchange. Step 3. Once new item is purchased, Seller will then provide return address. Buyer must send the original undamaged item back to seller at buyers expense. Package tracking services on exchange return shipments are recommended as seller is not responsible for lost shipments. Step 4. Once seller receives the original undamaged good a full refund will be issued for original order. Although my shop policy is 1-7 business days for processing and shipping, most orders are processed and shipped by the next business day. For example, if you order today and your items are in stock, your order can be out in the mail the same or next day. Alternatively, if your item is out of stock and I need to print it the order will be out in the mail between 1-7 business days from purchase. Seller details Seller Case Resolution We ask buyers to contact a seller directly and attempt to resolve any outstanding issues before opening a case on Etsy. Your obligations as a seller As a company, we strive to lead with and to help spread ideas of sustainability and responsibility whose impact can reach far beyond our own business. 1.9 million active sellers Every day, millions of creative entrepreneurs pour passion and energy into their Etsy shops. As a creative outlet, part-time job, or full-time career, Etsy sellers support their economic and artistic well-being by creating and curating ingenious things. We are a mindful, transparent, and humane business. Our global marketplace is a vibrant community of real people connecting over special goods. The platform empowers sellers to do what they love and helps buyers find what they love. Sell extraordinarily With low fees, powerful tools, and support and education, we help creative entrepreneurs start, manage, and scale their businesses. Want to become an Etsy seller? All it takes is 20 cents to get started. Become a seller From the specific to the unexpected (or custom-made), our search tools help buyers explore all the special one-of-a-kind items offered by Etsy sellers. Our Step 1. Buyer must reach out to seller to confirm exchange. Step 3. Once new item is purchased, Seller will then provide return address. Buyer must send the original undamaged item back to seller at buyers expense. Package tracking services on exchange return shipments are recommended as seller is not responsible for lost shipments. Step 4. Once seller receives the original undamaged good a full refund will be issued for original order. Although my shop policy is 1-7 business days for processing and shipping, most orders are processed and shipped by the next business day. For example, if you order today and your items are in stock, your order can be out in the mail the same or next day. Alternatively, if your item is out of stock and I need to print it the order will be out in the mail between 1-7 business days from purchase. Seller details