SMILES AND MILES TRAVEL, INC.
BOURNE, MA

, to provide a relaxed alternative to elaborate and costly Bar/Bat Mitzvah events. “To be really good in this business, you need to play multiple roles: travel planner, mediator, event coordinator, marriage counselor – even psychologist,” Ellen says. Ellen’s true secret for success? “Always treating clients the way I like to be treated.” Sticking to the Golden Rule philosophy has won Ellen the loyalty of hundreds of clients as well as the respect of her industry peers: Smiles and Miles Travel by the Network of Entrepreneurs Selling Travel (NEST). , and has earned a myriad of certifications, including the Travel Institute’s ‘Destination Specialist’ and Special Needs Expert Agent. Ellen has studied and become certified as proficient in many travel products and destinations, embarking on familiarization tours of dozens of countries; she is certified by numerous travel suppliers and ocean and river cruise lines. Smiles and Miles Travel. Plucked from a treadmill at Ellen’s gym several years ago when business started booming, Maria has been the invaluable ‘go-to woman’ of the Agency ever since. She not only knows the location of every client file — she knows where each client is going, where else they’ve been, the names of their kids and dogs, and their favorite tee (or tea) times. Smiles and Miles Travel’s