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Seafax's Privacy Policy and Data Protection Practices
This page provides information and links about Seafax's privacy and data protection policies and practices for the United States. All relevant data protection materials for Seafax's online and offline operations in the United States can be accessed here.
Since 1985, Seafax has collected information on businesses to create products and services that assist its customers in critical buying and selling decisions. Today, Seafax is the most trusted source for the information seafood, meat and poultry companies need to make their business a success.
Recognizing that the free flow of information must be balanced against an individual's privacy interests, Seafax has developed and implemented formal data protection policies. The fundamental principles of those data protection practices apply to our traditional (offline) information products and services. Clearly, employing data protection practices makes good business sense. Therefore, Seafax subscribes to the practices described below.
Seafax collects information on more than 12,000 seafood, meat and poultry business establishments located primarily in the USA and Canada. While all of the data collected is business-related, some elements are specifically identifiable to the individual owners or principals of the business. Data collected about owners or principals is limited to information deemed relevant for business decision-making. For example, this data is collected to give trading partners a sense of who is responsible for the decisions that drive the business, to provide the business qualifications of the business manager (such as education), and to serve as a resource to assess the likelihood of a business' success. Such business uses represent non-personal interests and do not pertain to the individual personally.
A complimentary copy of a business report is available upon request to an authorized agent of the business reported upon, by calling a Seafax customer service representative at 800.777.3533. When a business owner or principal contacts Seafax about a potential error, we act promptly to verify and correct it, if appropriate. A correction notice is sent to businesses or others that Seafax knows to have received erroneous data. A detailed process is in place for managing corrective action including report revision and correction notice steps.
A business may have its information removed from business marketing lists published by Seafax. An authorized representative of the business can request the "delisting" (removal from marketing directories and/or mailing lists) process orally or in writing. To be delisted, call our Customer Service Center at 800.777.3533 or send e-mail to
[email protected].
Seafax takes technical, contractual and administrative steps to control data in order to protect against unauthorized access and disclosure. For instance, Seafax will not provide reports or information to third parties without a contract. Our strict contractual processes stipulate valid/authorized uses of, and restrictions upon, Seafax data and bind customers to relevant U.S. and foreign laws.
In addition, Seafax requires employees to complete extensive data handling training. The company has developed numerous volumes of training documents that detail the policies and procedures associated with data collection, accuracy, quality, updating, notification, disclosure, privacy concerns and more. A leading statement in our training materials reads "there is a vital need to respect individuals' right of privacy," and "employees will not discuss Business Information Reports or the contents of Business Information Reports with non-business associates or friends."
Client shall not provide access to the Site to other persons through use of Client's User Name or Password. The Client is solely responsible for ensuring that it takes no action or omits to take action that in either case results in any other person utilizing Client's User Name or Password. Seafax is specifically not responsible for the use of any Client's User Name or Password by another party, except to the extent due to the gross negligence of Seafax.
Client agrees not to disclose other Clients' confidential information consistent with accepted industry practices. In addition, Client agrees not to disclose proprietary or confidential information of Seafax, such as a Client's User Name and Password, even within Client's own organization, except on a need-to-know basis. Client agrees not to invade another Client's privacy, including without limitation breaching or attempting to breach the security of another Client's computer, software or data without the knowledge and express consent of such Client. The use or distribution of tools designed for compromising privacy or security is strictly prohibited.
Data quality is at the heart and soul of any successful information company. Working to ensure that information is up-to-date and accurate benefits the report subject and Seafax. To help ensure quality data, Seafax employs extensive measures, including direct contacts with businesses and quality review at both the point of collection and at the end of the data collection process. Our primary sources of information are the owners or senior management of businesses, bank experience, trade references and public record data such as bankruptcy filings and business registrations.