RXO CAPACITY SOLUTIONS, LLC
CHARLOTTE, NC

OUR COMPANY People, technology, assets and expertise that work together around the globe to help our customers succeed. XPO Logistics (NYSE: XPO) is a top ten global logistics company. We run our business as one highly integrated network of people, technology and physical assets in 32 countries, with over 95,000 employees and 1,455 locations. We use our network to help customers manage their goods more efficiently throughout their supply chains. Our company has two reporting segments: transportation and logistics. Within these segments, our business is well diversified by geographies, verticals and types of service. Most important, we’ve hired top shelf talent – seasoned operators and executives who know how to help our more than 50,000 customers improve productivity and reduce costs. As companies increasingly turn to XPO for supply chain solutions, we empower our employees to deliver world-class customer service through our information technology. We have a global team of approximately 1,700 technologists who understand how to drive innovation for the benefit of our customers. We’ve built a highly scalable and integrated platform using on-cloud technology that differentiates XPO across all lines of business and enables rapid development. We believe that acting with integrity is the best way to earn trust. Our dependability fosters sound decision-making and accountability – not just with large projects, but in the small ways we interact daily with our customers, employees and suppliers. We understand that our customers and our teams rely on us for frequent communications. We know how to act quickly so that others can perform at their best – and while we are often under pressure, we are always respectful. We look for ways to contribute to the team effort to accelerate results. We’re a global team working with a shared sense of purpose across regions, countries and continents to deliver on our promises. We’re engaged as a team to help our customers achieve success. We strive to provide every customer with service that is the best in the industry, as measured by the qualities our customers care about most. We operate with a strong work ethic, resulting in both efficiency and transparency in the performance of our jobs. We believe that safety is of the utmost importance, extending beyond the company to our customers, communities and families. We strive to be the standard of the industry through innovation and continuous learning. Our Rail Optimizer system provides our intermodal team with a suite of proprietary tools for seamless, door-to-door movements of long haul freight. We use EDI integration to secure 53-ft. container, small box and drayage capacity, and facilitate constant communications with the railroads – not only to schedule the freight, but also to alert our customers about any unforeseen delays such as weather disruptions. Our Order Manager system is a comprehensive workflow solution with full trace and history capabilities, and provides web-based, real-time access to detailed information about receipts from suppliers. In addition, we provide the security, availability and reliability of private cloud hosting. This includes redundant power and environmental systems, scalable storage and threat detection. Our Desktop DMS software facilitates the entire last mile process. Customers can create, manage and track orders online, and view status updates provided by our eTrack software, a mobile application utilized by our independent drivers and installers. In addition, we have an automated process that monitors customer satisfaction scores shortly after delivery, with the customer's permission, effectively monitoring performance in near real time. Logistics processes are based on efficiency, which makes our industry environmentally friendly by nature. At XPO, the end-to-end supply chain solutions we offer present numerous opportunities to help our customers achieve their green objectives. We’re also doing our part with operational efficiencies such as electronic waybills and documentation, office recycling policies and carrier education. Many shippers are surprised to learn that a one-ton load can travel an average of 405 miles by rail on a single gallon of diesel fuel. We’ve helped hundreds of customers lower their carbon footprint through intermodal by analyzing their freight patterns. In addition, most of our ground transportation businesses are recognized as SmartWay® Transport Partners. XPO supports the SmartWay emphasis on logistical efficiency, driver training, automatic tire inflation systems, advanced lubricants, idling reduction and improved aerodynamics. XPO has systems in place to ensure that all activities, products and waste materials related to our contract logistics operations are responsibly managed to reduce environmental impact. Our rigorous environmental policies are evident in areas such as: Forklift emission reduction. We regularly monitor fuel emissions from the forklifts in our facilities, and take immediate corrective action if we feel a reading is too high. Our preventive maintenance program improves vehicle performance while maintaining air quality. XPO packaging engineers ensure that the optimal carton size is used for each product, and where feasible, we purchase recycled packaging materials. We also design and manufacture reusable kitting tools for the installation of parts in our clients’ manufacturing operations. On the all-important subject of compliance, we undergo independent audits at our facilities to confirm that we’re meeting all regulatory requirements. Our ISO14001 certification mandates that contractors receive appropriate training and are competent to ensure compliance. As a company, our objective is zero occupational injuries and illnesses. We’ve instilled a proactive safety culture that engages our employees in safety awareness. And we use proprietary safety management software to continuously improve our health and safety performance and regulatory compliance. In addition, we maintain corporate and local safety professionals across the country to encourage a zero-incident mindset throughout our workforce.