ROYER MANAGEMENT INC
BRENTWOOD, TN

Our vision as a small, property management company has always been to make our service to homeowners and Board-members a benchmark for all Communities and neighborhoods. As homeowners ourselves and a former Board member and Treasurer of our own Community, we know what's important to you - and that's our passion to serve your Homeowners' Association with pride as your Property Managers. We will do many things differently because we're small enough to form We are innovative and creative as we look for the best technology to serve you, including a new Community web-page, 24x7 access to your own HOA's portal which includes account information and payments, all of the Association's CC&R's, Design Guidelines and Architectectural Forms, which are all search-able PDF's that make it easy to find information when you need it! We utilize a specialized Compliance Management tool which uses state-of-that-art technology, including GPS which maps every home, and digital, date-stamped pictures are used to complete inspections in your Community. This technology enables us to efficiently manage compliance of your CC&R's easily and efficiently. We utilize a Hewlett Packard IPAQ that allows us to document information about each home (i.e. Architectural Form submitted for new landscape, homeowner in the process of making landscape changes, etc.), so that we really know every home in your Community at our finger-tips! We are committed to educating homeowners in understanding the rules and Design Guidelines of the Association. Our ultimate goal is to reduce violations to a minimum as homeowners take pride in their Community and truly understand the importance of following the guidelines of the Association. We take the time to educate new homeowners and help to create a spirit of Community from the first day they move-in! We are engaged in your Homeowners' Association and we are there for you when you call or email us with always a prompt response! You'll see us out in your Community, participating and engaging in Community events, and listening to you at Community Meetings. You can count on us to make your experience as a homeowner a source of pride and admiration. The quality of our service in every interaction with each of your homeowners is a privilege we never take for granted. You trust us to create relationships within your homowner Community, among your Board members and service providers, that work in harmony together for the sole purpose of providing a unique homeowner experience! Our purpose is to make sure your homeowners "feel good to be home" every day! Communities! We combine a personable level of customer service with technology to really know your homeowners, and, likewise, your homeowners will know us! We utilize a Compliance Management tool, along with a Hewlett Packard IPAQ, digital pictures, GPS and web-based tools to makes notes about each homeowner. We help educate homeowners to understand the Association's CC&R's and take great pride in significantly reducing common violations in a Community. Board members have 24x7 read-only access to all of the Association's financial information, actual variance reports to budget, and the ability to run your own 'what-if' analysis. All Association's bills are scanned as a PDF file and provided to the Board twice monthly for review. Your Treasurer will always know where your money is going in your Community! We help your Community to save dollars and be more efficient by providing your homeowners the option to receive correspondence from us by email or through smart phones! We support every effort to utilize electronic technology to keep homeowners informed about news in your Community. We are engaged in your Homeowners' Association and we are there for you when you call or email us with always a prompt response! You'll see us out in your Community, participating and engaging in Community events, and listening to you at Community Meetings. You can count on us to make your experience as a homeowner a source of pride and admiration. We seek to make it an enjoyable experience to serve on the Board of your Community and we do everything possible to provide information that you need to make important decisions always available and accessible to you. We are engaged in your Homeowners' Association and we are there for you when you call or email us with always a prompt response! You'll see us out in your Community, participating and engaging in Community events, and listening to you at Community Meetings. You can count on us to make your experience as a homeowner a source of pride and admiration.