RODEM INC.
HARRISON, OH

Now after more than 40 years of expansion we have local representation covering the Midwest and Southeast. Additionally, these areas are supported by dedicated customer service representatives, experienced process engineers and a knowledgeable team of installation/in-plant service personnel all of whom are spread throughout the territory to provide fast local support. We have developed an extensive product offering that covers your processing requirements from raw material storage to final packaging. Rodem has process, conveying and package handling design capabilities, complimented by qualified craftsman to complete the installation. Count on Rodem to improve your facility’s operation and efficiency from supply of parts and components, to the installation and start up of complete sanitary systems. "Your professionalism is held in high regard with our company. ...Prompt, courteous, to the point and high integrity (customer service) are just a few of the reasons we keep coming back." Founded more than four decades ago by Bob Diener, Rodem is still family owned and operated by the Diener family. We have experienced significant growth throughout the years, but still practice the philosophies on which the company was founded. Here is the story of Rodem’s history from its original founders, Bob and Helen Diener. Dairy Industry Education & Experience before Rodem Bob graduated from Ohio State University with a degree in Dairy and Food Science. Followed by a Masters Degree in Business Administration from Xavier University. Following graduation Bob’s work experience in the dairy industry began as a plant foreman at Ideal Milk in Portsmouth, Ohio. Bob started his sales career at De Laval Separator (Milk Plant Division) and then Oakes & Burger, selling processing equipment and supplies. Rodem is Established Rodem became a reality. The company became a major distributor for first class manufacturers such as Conveyor Specialties, Master-Bilt Refrigeration, Anderson Instrument and more. Rodem’s long standing relationship with Tri-Clover, now Alfa Laval was forged at this time. Alfa Laval is still our largest vendor. The Feldmann Dairy Plant was closed and the concentration was put on the stores and Rodem. Eventually, Bob and his partner parted ways. Bob solely owned Rodem and his partner kept the chain of stores. Rodem Moves to the Buckeye State The Rodem office was moved from Wilder, Kentucky to a rented office and warehouse space in Cincinnati. Rodem purchased its current location on Crookshank on the west side on Cincinnati, Ohio. Rodem's Expansion As the sanitary processing industry grew, Rodem grew with it. Our customer base expanded from primarily dairies, to sanitary producers in a variety of industries. Engineers, an expanded sales force, installation crews and project managers were added. Bob hired industry experts, but also trained a number of employees, many of whom are still with us today. The customer demand requested additional office and warehouse spaces. Rodem added an Indianapolis, Indiana office, followed by a location in Nashville, Tennessee. Founding Principles Dictate Business Practices at Rodem Bob and Helen attribute Rodem’s success to our positive attitude, knowledgeable employees and the close working relationships we have with the equipment manufacturers we represent. Bob and Helen founded Rodem on the philosophy that satisfied customers will always be Rodem’s number one goal. Most importantly their four children, who now own and operate Rodem, continue to use this founding principle as a guide for conducting business. Each Rodem location has a symbolic green arrow pointing up, which represents Bob and Rodem’s motto, onward and upward. As our company and industry expand we look forward to sharing our motto with you and moving your company onward and upward! Why Rodem Why Rodem Rodem was born out of a love for meeting the challenging demands of dairy plants, with a focus on solving processing problems. Our number one goal at Rodem is, and always has been satisfying customers through smart solutions and quality service. Our customers have allowed us to continue these operational philosophies today and we are happy to bring the best solutions on a consistent basis, while always keeping in mind the best way to anticipate the industry’s needs. We are more than distribution. We pride ourselves on industry experience and offer a breadth of knowledge to solve your most difficult processing issues. Our people work to find smart solutions for your sanitary process. Our customers are our driving force. We are committed to providing value-added, customer service to each customer. We listen to your wants and needs and adjust our offerings accordingly. Let us show you the Rodem difference. The Rodem Mission Rodem distributes, engineers and installs high quality equipment and supplies to an ever increasing number of satisfied customers by a dedicated and qualified staff at a profit sufficient to ensure the financial stability of the company and its employees while contributing to the industries which it serves. Rodem complies with any customer requirement, always adhering to the more stringent program. Our team is dedicated to being a leader in health and safety practice. We believe excellence in these practices is vital to the well-being of all. Business Certifications: Are you looking to hire a contractor that meets specific certification criteria? Rodem may have what you are looking for. We have been qualified by the WBENC and are a certified women owned business and can provide proof of certification as needed. We have also completed the ISNET World, a third party resource used to verify safe and reliable contractors, certification program. To complete the WBENC certification, Rodem underwent a rigorous, multi-faceted business application and review process by a trained certification review committee. If your company is actively seeking to conduct business with a woman/women owned business we can meet your needs.