RINGCENTRAL, INC.
BELMONT, CA

Cloud business communications for today’s RingCentral, Inc. is an award-winning global provider of cloud unified communications and collaboration solutions. More flexible and cost-effective than legacy on-premise systems, RingCentral solutions empower today’s mobile and distributed workforces to be connected anywhere and on any device through voice, video, team messaging, collaboration, SMS, conferencing, online meetings, contact center, and fax. RingCentral provides an open platform that integrates with today’s leading business apps while giving customers the flexibility to customize their own workflows. RingCentral has the confidence of over 350,000 organizations worldwide to provide them with innovative and secure ways to connect employees, boost workforce productivity, share knowledge, and strengthen customer relationships. RingCentral is headquartered in Belmont, California. With The World's Leading Business Applications “As we add more employees and offices in different locations, we require a solution that consolidates our entire enterprise communications in the cloud and offers the agility to grow. RingCentral addresses this while delivering a very high standard of reliability, security, and quality to successfully run our global business.” Why RingCentral? RingCentral transforms how businesses communicate and collaborate to unleash their full potential. Today over 350,000 organizations choose RingCentral for innovative and secure ways to connect employees, boost workforce productivity, share knowledge, and strengthen customer relationships. Our cloud-based communication and collaboration platform offers much more than traditional office phone systems, RingCentral Glip team messaging enables agents to communicate and collaborate across your organization in real time to resolve customer issues efficiently. With skills-based omnichannel routing and RingCentral Pulse intelligent bots for real-time metrics monitoring, your business will always be equipped to respond quickly to dynamic customer needs. Customers today can choose from a wide range of ways to communicate with one another and the companies they do business with. RingCentral Contact Center provides true omnichannel routing, allowing you to meet your customers using their preferred communication method: voice, SMS, social, or email. Get access to experts across your entire company. RingCentral’s cloud business communications and collaboration solutions allow companies to manage the customer experience beyond the contact center. Talk with experts and connect customers with the right resources so you can resolve issues faster and sell more. Leverage the tools you already rely on in your business today. Choose from ready-to-use integrations with CRM applications like Salesforce , and others. Through the RingCentral Open Platform, you have access to open APIs that you can use to integrate with other essential business applications. Providing both an intuitive agent desktop and management interface, RingCentral Contact Center allows both functions to get up to speed instantly, work more efficiently, and gives managers the ability to respond to changing conditions without any dependency on IT. Hundreds of companies trust RingCentral Contact Center. “Every minute that they are on the phone with a support representative is a minute that they aren’t initiating or closing deals. Our call centers have to be up and running to their fullest extent, and the support reps need tools to answer questions quickly. RingCentral Contact Center makes that happen.” Company Size How can we help you? By clicking the button above, you consent to receive calls and emails from RingCentral at the number provided. You are not required to give consent in order to make a purchase. Calls may be connected using automated technology. Thank you for your interest in RingCentral Company Size How can we help you? By clicking the button above, you consent to receive calls and emails from RingCentral at the number provided. You are not required to give consent in order to make a purchase. Calls may be connected using automated technology. Thank you for your interest in RingCentral Deliver the best customer experience with skills-based call routing. RingCentral Contact Center intelligently routes calls to the most appropriate agent for the fastest resolution. Improve outbound sales customer connections. Eliminate awkward delays when greeting callers while increasing agent productivity with RingCentral’s capability for multiple, simultaneous predictive calls. Agents are connected at the first hello, paving the way to better outcomes, higher conversion rates, and increased revenues. Optimize agent availability and achieve your goals with efficient and actionable schedules. Powerful forecasts and adherence measurements help you maximize agent availability and minimize agent downtime to reduce costs. Ensure you are getting the best performance from your agents with our agent-centric approach to Quality Management. Features such as call screening, agent self-evaluations, and automated feedback and workflows give your team the tools they need to provide the best possible service. RingCentral Contact Center Analytics offer a wide range of customizable, visual ways to make business-critical decisions in real time. With up-to-the-minute data accessed through easily customizable dashboards, you’ll be better equipped to address business issues in your call center as soon as they happen. RingCentral Contact Center supports a wide range of survey methodologies for measuring customer satisfaction. Choose from Net Promoter Hundreds of companies trust RingCentral Contact Center. “RingCentral plays a mission-critical role in helping us build strong relationships with the patients we serve, while also allowing us to keep their information confidential and secure in accordance with HIPAA. We also found RingCentral’s platform to be completely seamless with its integrated contact center solution and open platform APIs to customize workflows.”