RIGHTSTAR, INC.
RESTON, VA

RightStar Systems is a well-regarded leader in delivering ITIL-based IT service management solutions tailored for mid-sized and enterprise-level organizations, including governmental and educational bodies. As an Elite Partner with BMC Software, they offer comprehensive consulting, design, and implementation services focusing on BMC's Service Support, Service Assurance, Service Automation, and Governance products. Their suite of services goes beyond just products, encompassing critical areas like on-site ITIL assessments, strategic service delivery roadmaps designed to enhance cost-effectiveness, accredited ITIL certification training, and the development of bespoke software solutions that optimize IT service management. Founded in 2003 as a branch from Evergreen Systems, RightStar has been steadfast in its mission to provide unmatched IT service management solutions. In just seven years, they scaled impressively from $2 million in revenue with five employees to an astonishing $50 million and a workforce of seventy-two. This growth trajectory underscores their commitment to maintaining high levels of customer satisfaction. Headquartered in Reston, Virginia, RightStar is registered under the Florida state file number F04000002715 as a for-profit entity incorporated on May 17, 2004. It proudly holds Gold Partner status with BMC Software and Atlassian, excelling in Digital Service Management (DSM) or ITSM, alongside DevOps solutions, primarily targeting mid-market to enterprise clients including various government sectors. Leadership is key to RightStar's continued success, spearheaded by President Shane M. Bretz (formerly Shane Bretz), with significant input from industry stalwarts like Dick Stark and Bill Reese who have played vital roles in the company’s respected status. Throughout its journey, RightStar has earned accolades for ethical business practices and excellence in service delivery, including the 2011 National Capital Business Ethics Award and recognition by Forrester Research in their ITSM Consultancy Wave Report. For more information or to discuss potential partnerships or offerings, interested parties are encouraged to connect with RightStar Systems through their provided contact details.