RIGHTSTAR, INC.
RESTON, VA

RightStar Systems is recognized as a leading provider of ITIL-based IT service management solutions for mid-sized to enterprise organizations, along with federal, state, local government agencies, and educational institutions. As an Elite BMC Software Solution Partner, RightStar offers extensive consulting, design, and implementation services centered around BMC Service Support, Service Assurance, Service Automation, and Governance products. In addition to these offerings, the company provides on-site ITIL assessments, delivers strategic roadmaps aimed at making service delivery more cost-effective, offers accredited ITIL certification training, and develops specialized software solutions that enhance IT service management systems. Founded in 2003 as a spin-off of Evergreen Systems, RightStar's mission has been to deliver unparalleled IT service management solutions in the industry. Since its inception, it recorded exponential growth from $2 million in revenue with five employees to $50 million and a staff count of 72 within seven years — reflecting a remarkable 2,500% surge. The company consistently maintains its success through exceptional customer satisfaction. RightStar is headquartered in Reston, Virginia, operating under the governance of Florida state registration as file number F04000002715. It was incorporated on May 17, 2004, and is categorized as For-Profit (FORP) under Florida models for company status. As a Gold Partner both with BMC Software and Atlassian, RightStar excels in Digital Service Management (DSM), also known as ITSM, and DevOps solutions, focusing prominently on mid-market and enterprise segments including state, local, and federal government sectors. Under the leadership of President Shane M Bretz (Shane Bretz served previously), and notable figures like Dick Stark and Bill Reese who have contributed significantly to its esteemed reputation in the field, RightStar has consistently been recognized for ethical business conduct and service excellence. In 2011, it received the National Capital Business Ethics Award, and subsequently, Forrester Research highlighted it in its ITSM Consultancy Wave Report. For further information or inquiries on offerings or partnership opportunities, interested parties are encouraged to reach out via RightStar's contact points.