RETAIL SYSTEMS RESEARCH LLC
MIAMI, FLORIDA

Our goal: To help retailers make more strategic decisions about the role of information technology in their enterprise, and to help solution providers better meet those needs. In other words, we provide What don't we do? We will not compare one solution provider’s offering to another’s. We believe retailers themselves are best able to determine which solution fits their unique requirements. What they do struggle with is aligning business and technology strategies with the industry's rapid pace of change. Why We're Different: – Nimble & easy to work with. What you need, not what we want to sell. challenges. These issues provide a business context for the subject being discussed and drive decision-making across the enterprise. The ways retailers turn business challenges into opportunities often define the difference between Winners and “also-rans.” – If a company can overcome its organizational inhibitors it can use technology as an enabler to take advantage of the opportunities it identifies. Retail Winners are most adept at judiciously and effectively using these enablers, often far earlier than their peers. Those differences are important, because they illustrate that “winning” is rarely an accident of good product. Instead, it’s an outcome of a set of thought processes, strategic mindsets and tactical decisions that reflect a focus on the customer and internal concerns, rather than a focus on the competition. We rely on RSR for clear and distinctive retail insights to support our customers and advance our objectives. Their analysts provide effective guidance to our business, and they are always engaging speakers at our events. Their benchmark research delivers authoritative information on industry conditions and trends that refine our understanding of what’s now and what’s next. In these ways and more, RSR meets the same high standards of partnership we are committed to maintaining in our own client relationships. I’ve had the pleasure of working with RSR in the five years I’ve been with two different companies and I can say with confidence that they are truly an authority when it comes to the retail industry. The analysts bring deep domain expertise, unbiased perspective invaluable insight to retail trends, business challenges and strategic solutions to help retailers’ problems. Paula, Steve, Brian and Nikki are a unique bunch – very genuine, knowledgeable and honest. I’ve worked with RSR on custom research papers as well as strategy sessions and their attention to the projects and partnering approach are bar none. RSR has been my go to research firm because I know the quality will always be unmatched and they don’t care about the fud or selling their services. They’re all about getting the best outcome for you and your customers. Keep up the great work! I’m very satisfied with our relationship with RSR. We are a young organization, having just gone through an exciting stage of product development and initial public offering. The attention, insights, and observations we receive through our relationship with RSR have a personal touch, and reflect the world-class treatment traditionally reserved for large, established organizations. Thank you for your dedicated focus on companies of all size! The RSR team has been a fantastic resource for us. Their roadmap advice and retailer insights have been invaluable as we continue to refine our product strategy. They are great to work with and treat every client, regardless of the size or newness, with big-client service. - Director, Product Marketing RSR helps us gain insight on the market and the changes we can expect. Their retail vision has helped us to better time our solution programs and refine the capabilities that our solutions provide to retailers around the world. A great team of experienced retail minds that help us help our customers.” We are retail industry experts, with backgrounds in innovation and experience with real-world business problems and technology solutions. Retail is in our blood. Since 2007 we’ve built a reputation of delivering insights with candor and honesty that help retailers and solution providers find greater success. Who We Are RSR tailors our services to your business needs RSR helps solution providers align to the problems that retailers are trying to solve, and helps accelerate retailers' decision cycles around technology investments.