RAYNER INC
CLEARWATER, FLORIDA

Rayner is currently undergoing an exciting evolution as our business continues to grow across the UK and internationally. If you are a self-starter, enjoy getting involved and want to make your mark, you will thrive at Rayner. Rayner is very proud to be associated with IMPACT Foundation Bangladesh and makes regular donations of premium quality monofocal lenses, helping to prevent disability and promoting independent, sustainable living. We work in an increasingly heavily regulated global environment.  We work with global partners to obtain and maintain quality accreditations and product approvals in over 70 countries worldwide. Your point of contact to report any Rayner product deficiency related to the identity, quality, durability, reliability, safety or performance of a medical device that has been placed on the market. With almost half of Rayner's Management Team joining Rayner through 2012-13, the company is led by a diverse mix of people with fresh ideas and in-depth knowledge of our business and customers. Rayner Board Formerly known as Rayner & Keeler Limited, Rayner Surgical Group Limited is the parent company in our Group. "Rayner is focused on providing the best visual outcomes for clinicians and patients. We are driven by science to improve performance and safety. We commit ourselves to be a great partner and to be easy to do business with." Rayner cannot offer medical advice to members of the public. For such advice you should consult a medical professional. Not all Rayner products are approved for sale in every country. Please contact your local Rayner distributor for details of which products are available in your area. Rayner’s unique product range is available in over 80 countries. With more than 65 years of continuous growth and experience, Rayner has been working with cataract surgeons longer than anyone else. Rayner is a regular exhibitor at the European Society of Cataract and Refractive Surgeons and the American Society of Cataract and Refractive Surgeons. [email protected] Processes are in place to ensure we capture the core details from every customer interaction (which are then stored and accessible from a central location), making for more informed and smoother conversations, no matter which team member you reach  We don’t believe in a one-size fits all approach; our staff are empowered to make decisions on a case by case basis. We are all highly trained on product, however in the event that we require assistance with a customer query, we have a full team of over 30 technical experts across multiple departments to support us; all situated in the same open-plan office at our Global Headquarters. It’s not always the big things which we are looking to improve; some of our most popular changes have been the little tweaks suggested by customers, such as including an estimated response time in our email confirmation.