RACKAID LLC
JACKSONVILLE, FLORIDA

Before founding rackAID in 2006, our founder, Jeff Huckaby, was an IT freelancer, working part-time while completing his graduate degree at Yale University. He quickly discovered clients had the same recurring server issues. Issues that could be avoided with proactive server management. So he abandoned the historical break-fix model of IT service providers and built flat-rate recurring service packages. The clearly defined terms and standards allowed rackAID to invest in automation to boost server performance, reliablity and security. As a small team, we could not possibly master all of the emerging internet technologies. We decided to focus on Linux-powered hosting operations. We continue this focus today which allows us to provide in-depth and advanced support for Linux issues. We avoid this problem by simply not accepting jobs we don’t know how to do. As a result, we get the problem fixed quickly and often at less total cost than budget server management providers. In 2012, rackAID’s founder, Jeff Huckaby, was named as top MSP Mentor’s Top 250 most-influential Manage Service Provider list. The list recognizes managed service company executives who shape the global managed service market. The business continued to see double digit growth as we invested in more automation, refined our services and boosted staff training. Call us slow learners, but seven years since our founding, we are still finding better ways to do the most basic things. From backups to monitoring to security, we continually adapt our services to meet the ever changing challenges of running a business online. You don’t stick with a company for seven years if they are not going a good job. Before founding rackAID in 2006, our founder, Jeff Huckaby, was an IT freelancer, working part-time while completing his graduate degree at Yale University. He quickly discovered clients had the same recurring server issues. Issues that could be avoided with proactive server management. So he abandoned the historical break-fix model of IT service providers and built flat-rate recurring service packages. The clearly defined terms and standards allowed rackAID to invest in automation to boost server performance, reliablity and security. As a small team, we could not possibly master all of the emerging internet technologies. We decided to focus on Linux-powered hosting operations. We continue this focus today which allows us to provide in-depth and advanced support for Linux issues. We avoid this problem by simply not accepting jobs we don’t know how to do. As a result, we get the problem fixed quickly and often at less total cost than budget server management providers. In 2012, rackAID’s founder, Jeff Huckaby, was named as top MSP Mentor’s Top 250 most-influential Manage Service Provider list. The list recognizes managed service company executives who shape the global managed service market. The business continued to see double digit growth as we invested in more automation, refined our services and boosted staff training. Call us slow learners, but seven years since our founding, we are still finding better ways to do the most basic things. From backups to monitoring to security, we continually adapt our services to meet the ever changing challenges of running a business online. You don’t stick with a company for seven years if they are not going a good job. Get help aligning your IT strategy with your business strategy. We do! rackAID has been . We break down server management into the most basic components: monitoring, updates, security and backups. In each of these areas, we relentlessly work to adapt the best techniques to manage your operations. By doing so, you enjoy better reliability, performance and security. How can we help? Don’t struggle with server problems. Let us fix them. Since 2006, rackAID has been helping web developers, content publishers and other small businesses succeed online by making server problems a thing of the past. Briefly describe the issue and we will be in touch with details on how we can help. Contact us for a free, no-obligation consultation about how we can best help you fix those server issues. Most requests are answered same business day. How can we help? Don’t struggle with server problems. Let us fix them. Since 2006, rackAID has been helping web developers, content publishers and other small businesses succeed online by making server problems a thing of the past. Briefly describe the issue and we will be in touch with details on how we can help. Contact us for a free, no-obligation consultation about how we can best help you fix those server issues. Most requests are answered same business day. How can we help? Don’t struggle with server problems. Let us fix them. Since 2006, rackAID has been helping web developers, content publishers and other small businesses succeed online by making server problems a thing of the past. Briefly describe the issue and we will be in touch with details on how we can help. Contact us for a free, no-obligation consultation about how we can best help you fix those server issues. Most requests are answered same business day.