PLENAR TECH, LLC
MIAMI, FLORIDA

We work with entrepreneurs and businesses from eclectic background to provide the right solution for their idea Whether you need a custom software to manage your business, mobile app to reach your market, a website to reach your audience, or a platform to manage your patients Plenar can help you with your needs. We have helped companies grow from start-ups to a valuation of $100 million. Let us help you achieve growth. Mission Our mission is to provide excellent Software Development & IT Services for our clients and partners through agile, client-centric approach. We deliver solutions for complex challenges to ensure our clients succeed in their business. To be a successful service and development company globally by meeting or exceeding our customer needs and expectations by delivering cost effective, right quality and research oriented technology solutions on time. Product Support is an often overlooked aspect of the management of software products. Support does not end at proper installation of the software. In fact, here one gets feedback on the quality of the product that one delivers and an opportunity to learn about the features and functionality that customers are looking for. Plenar understands the need of quality support and provides and escalates problem through three level support program If no solution is found in the knowledge base, the problem is escalated to Level 2 in the support center and senior executives with extensive functional/technical expertise take over. The problem is simulated in the customer environment and a solution or a workaround is suggested if possible. If not resolved, the problem is flagged as a bug or an enhancement request and delivered to the Product Management team. This team decides whether to include enhancements or bug fixes in future releases of the product. After approval by the product management team, the issue is transferred to sustaining engineering team. They address bug and enhancement requests. Plenar manages the whole process and provides other related services, such as : We help Innovators Change the World We work with entrepreneurs and small businesses to turn their idea into reality. We provide technology support and software development service for start-ups and growth-stage companies. With over a decade of experience, the Plenar team has mastered Software Engineering & Integration allowing us to develop your idea or solution so you can focus on building your business. Full-stack software development, agility and adaptability for startups to help them reach and