OPTICALL, INC.
BRADENTON, FLORIDA

OptiCall, Inc., established in 2002 and based in University Park, Florida, is a leader in elective medical phone solutions. The company specializes in enhancing the initial customer contact for medical practices that offer procedures such as LASIK and other elective services. With over two decades of experience, OptiCall has developed a 'Logical Progression' conversation system that efficiently converts procedure calls into patient appointments, benefitting more than 200 practices nationwide. OptiCall's flagship program includes comprehensive call answering support outside typical business hours, extending to evenings and weekends. This service provides significant relief for practice staff who often juggle multiple responsibilities such as checking patients in/out, filing, making follow-up calls, and conducting consultations. Full reporting is offered on call performance, ensuring practices gain valuable insights and track actual booked consults. Testimonials from industry peers highlight OptiCall's profound impact on patient acquisition and retention. Partners report substantial growth in clinical volume and successful recapturing of previously inactive patients through innovative programs like Boomerang. The company's commitment to professional handling of phone inquiries has been praised for maintaining a practice’s revenue stream, especially when other areas face downturns. OptiCall is not only known for its operational excellence but also for rigorous assessments of customer service quality. They provide mystery shopping programs that help practices evaluate staff performance directly related to call management and patient rapport building. Registered in Florida under the filing number P07000069058, OptiCall operates from a mailing address at 4654 East State Road 64, PMB 206, Bradenton, FL. The company maintains active communication channels through telephone numbers (877) 238-0555 and (941) 893-2400. Additional information about the company's services and achievements can be found on its website: opticall.com.