OPTICALL, INC.
BRADENTON, FLORIDA

OptiCall, Inc., a trusted name in elective medical phone solutions, was founded in 2002 and operates from University Park, Florida. Over the years, OptiCall has carved out a niche for itself by refining how medical practices first connect with potential patients through their 'Logical Progression' system. This innovative approach helps turn inquiries about procedures like LASIK into real appointments effortlessly, something that over 200 practices across the country have adopted to great effect. Beyond standard business hours, OptiCall takes charge of call handling during evenings and weekends, helping medical staff focus on other critical duties such as patient check-ins and follow-ups. Their system also ensures transparency with comprehensive reports on call performance and booked consultations, empowering practices with insights that drive informed decisions. Industry testimonials echo the company's ability to boost patient numbers and retention rates significantly. Many partners have seen a notable increase in their clinic volumes thanks to solutions like OptiCall’s Boomerang program, designed to re-engage patients who haven't visited in a while. Especially during challenging times for healthcare providers, OptiCall stands out as a reliable partner, maintaining cash flows through expert phone inquiry management. In addition to operational strengths, OptiCall prides itself on assessing and improving customer service quality through their mystery shopping programs. These evaluations offer an inside look into employee performance relating to call handling and patient interactions, contributing positively to overall practice efficiency. Located at 4654 East State Road 64, PMB 206 in Bradenton, FL, OptiCall is accessible via phone at (877) 238-0555 and (941) 893-2400. For those interested in learning more about their offerings or success stories, all information can be found on opticall.com.