NQUEUE BILLBACK, LLC
TEMPE, AZ

“I love nQueue! While [their competitor] over-promises features and then does not deliver on their promise, we have been extremely happy with nQueue’s products and services.” “[Your team member] assisted with our equipment refresh from Canon to Xerox devices. As always, she extended herself well beyond my expectations. She made herself fully available for pre and post install conferences as well as throughout the day of install. She worked over the weekend to confirm that all transaction types were being captured through nQueue reporting during our test phase and she reconnected with me on install day to address outstanding items. Our rollout would not have been nearly as successful without her involvement. Excellent responses and resolutions throughout the upgrade process!” “You don’t often see people calling you to come do a health check on the system. nQueue is very proactive. They are willing to spend resources to make sure we are happy.” “nQueue has enabled us to be more systematic about how we plan our resources and has enabled us to better manage the expectations of our internal clients. Ultimately, it has freed up precious time, so that we can look at other ways to add more value and deliver an excellent end product.” “Thanks very much. I appreciate how promptly you respond to and resolve problems and your professionalism, as well as the good training that you have provided in a very professional manner.” “Our firm is very pleased with your product and the professional support we have received through the years.” “The people of nQueue have always been instrumental with help anytime I have called.” “We have been very pleased all along the way with your product and services.” A kangaroo protects and nurtures her joey by letting it grow right in her pouch. Similarly, nQueue’s document scanning software works within your copiers and multi-function devices to help your data grow into a more valuable resource. As our mascot, the kangaroo represents our commitment to helping protect and nurture your data. At nQueue, we believe exceptional value exists in your data. We are dedicated to capturing more data, turning it into information and helping you use it for cost recovery, cost management and cost control. “I love nQueue! While [their competitor] over-promises features and then does not deliver on their promise, we have been extremely happy with nQueue’s products and services.” “[Your team member] assisted with our equipment refresh from Canon to Xerox devices. As always, she extended herself well beyond my expectations. She made herself fully available for pre and post install conferences as well as throughout the day of install. She worked over the weekend to confirm that all transaction types were being captured through nQueue reporting during our test phase and she reconnected with me on install day to address outstanding items. Our rollout would not have been nearly as successful without her involvement. Excellent responses and resolutions throughout the upgrade process!” “You don’t often see people calling you to come do a health check on the system. nQueue is very proactive. They are willing to spend resources to make sure we are happy.” “nQueue has enabled us to be more systematic about how we plan our resources and has enabled us to better manage the expectations of our internal clients. Ultimately, it has freed up precious time, so that we can look at other ways to add more value and deliver an excellent end product.” “Thanks very much. I appreciate how promptly you respond to and resolve problems and your professionalism, as well as the good training that you have provided in a very professional manner.” “Our firm is very pleased with your product and the professional support we have received through the years.” “The people of nQueue have always been instrumental with help anytime I have called.” “We have been very pleased all along the way with your product and services.” Rick has more than 25 years‘ experience in legal technology and operations management for various law firms (including two Amlaw 200 firms). Rick is a former member of Association of Legal Administrators and a founding member of International Legal Technology Association (formerly LawNet). He has more than 15 years’ experience managing legal vendors and is also a frequent speaker and writer on legal technology and management issues. John has executive management responsibility for the company’s sales teams in EMEA. He has more than 25 years’ experience in sales and support to law firms worldwide. John was formerly Vice President at PerfectAccess Speer, where he helped to pioneer the methodology used to customize Microsoft Word for the legal environment including the awareness and removal of Metadata in documents. John has been published in a variety of legal publications, including Law Technology News, Peer to Peer, Legal Management and National Law Journal. Glen has more than 20 years’ experience within financial and operational management. Previously CFO at IXI / Rimage. He brings strong experience working with venture capital firms within the M&A industry, and remodeling early stage technology ventures. Greg Blatz is directly responsible for managing the company operations, including implementations and support teams in all offices and management of both internal and client documentation and training ensuring that client requirements are met in a timely and consistent manner. He is the senior management member overseeing the company’s Dayton, Ohio office. Greg has more than ten years of experience with the company in technical positions. His prior experience includes all facets of client management, including software support and hardware implementations. Greg holds a Bachelor’s Degree from Wright State University.