NOW COURIER INC.
VIRGINIA GARDENS, FLORIDA

What­ever your business, what­ever your need, we can help. In today’s business reliability and real-time information are paramount. Whatever your business, whatever your need, we can help. Discover the difference of working with a courier company with a history of customer satisfaction. NOW Courier began in 1986 with a simple goal: to provide our customers with fast, efficient, and cost-effective delivery services. Although much has changed since then, this core objective has remained the same. Our business was originally founded as a response to a growing need in Indianapolis for delivery services, especially in the areas of printing, legal, manufacturing, financial, and medical deliveries. At the time, most of these deliveries were carried out on an on-demand basis. And while on-demand deliveries are still a major part of our business, much of our client base has shifted to incorporate pre-scheduled routes. We attribute this shift to the successful cultivation of long-term, mutually beneficial business partnerships. In other words, we’re good at making our clients happy. Over the last 30 years, our business has grown immensely. With more than 3 million deliveries per year, and seven offices throughout the Midwest, we’re among the region’s leading courier services. But that doesn’t mean we’re satisfied. We’re going to keep growing while finding new ways to better serve you—because exceeding our customers expectations is what we’re all about. As an experienced business, we have a strong operational focus. Below are the groups that ensure your expectations are exceeded. Regardless of who you work with, our goal remains the same: to create a satisfied customer. Customer Service  – Our customer service department answers hundreds of calls every business day, taking detailed instructions for our on-demand service. Warehouse – Each of the Now Courier locations is complete with warehouse facilities. This allows us to store critical parts and supplies for many clients who require immediate service at any time, day or night. This also serves as a staging area for our distribution routes and cross docking for line hauls each night. Deliv­ery — Never quiet, deliv­ery vehi­cles come and go 24/7/365. In partnering with our independent contractor delivery providers [you could say independent contractor drivers], we offer a full lineup of box trucks, sprinter vans, cargo vans, cov­ered trucks and cars. MISSION: To provide the most efficient, cost effective and value added courier services through quality service, people and proven technology while developing long-term partnerships with our customers. NOW more than ever, businesses need responsive customer service, real-time data, operational efficiencies and competitive pricing. That’s exactly what a NOW Courier partnership offers. NOW provides vital delivery and logistics services to all sectors of the business world, from small local companies to large international corporations. We have consistently earned the #1 ranking of all courier companies in Indiana because we are professionals and problem solvers. Ryan is responsible for the overall guidance, stable growth through profitable partnerships, and the vision of Now Courier, present and in the future. He spends majority of his time working on the strategic direction of the Company to ensure we remain a leader in the courier and logistics industries and poised for continual growth and improvement. While Ryan is involved in almost every aspect of the business at this point, he literally started off on the ground floor with the Company. Some of his first jobs, while still in high school, included sweeping out box trucks and vans, making deliveries, running routes in the summers throughout college, assembling the racking for the warehouse and anything else that needed to be done. Growing up around the Company, Ryan learned the true meaning of hard work, dedication and achieving goals. As he continues to gain knowledge and experience of the industry, he is focused on building a team and model that can take the Company to the next level. His love for what his parents have built will always be what drives him going forward. His own personal desire to make Now the best in the industry is what will take Now Courier into the future and beyond. Ryan graduated from Miami University in Oxford, OH with his Bachelor of Science degree in Operations Management. Prior to starting his “official career” with Now Courier as a Supervisor in the Routing Department, Ryan worked as a Management Trainee for Cintas First Aid and Safety, Cincinnati, OH. As Chief Financial Officer of Now Courier,   Jake is responsible for governing all financial and administrative aspects of the Company.  Working with an experienced management team, his responsibilities also include overseeing local operations and the IT Department.  Jake has held various positions throughout the Company which include Routing, Operations, System Analysis/implementation and Special Projects.  He plays an important role in setting the Company’s strategic direction as well as identifying and implementing efficiencies throughout the organization. Prior to joining Now Courier’s executive Management Team, he was a Sr. Financial Analyst for MD Sleep.  Jake earned his Bachelor of Arts degree in Music Business from Butler University, and his Master of Business Administration in Finance, from the University of Indianapolis. As the Director of Operations, Dallas Harris is responsible for overseeing the operations function in conjunction with business growth, the introduction of new operational systems, meeting organizational financial objectives, and meeting organizational goals about the safety, quality, and timely delivery of services. Harris plays an important role in the Company’s overall performance including being an experienced voice in organizational strategy and effectiveness. As a 29-year veteran of NOW Courier, Harris has held several roles in corporate and branch operations and sales.