NEXIDIA INC.
ATLANTA, GA

At Nexidia, we believe that our success is directly tied to your success. By providing the most innovative interaction analytics solutions available, Nexidia is the partner you can trust. Company Profile Nexidia is the Partner You Can Trust Nexidia has applied years of research and development to deliver a comprehensive range of customer interaction analytics solutions. Many of the world’s leading companies and organizations are expected to manage these three critical elements of modern living. To do so, they are tapping into the power of data, which has become ubiquitous in both business and life. These organizations turn to NICE to operationalize this data to improve business performance, increase operational efficiency, prevent financial crime, ensure compliance, and enhance safety and security. Working with some of the world’s largest contact centers, government agencies, and legal firms, Nexidia, a NICE analytics company, helps organizations realize the amazing possibilities now discoverable through speech and interaction analytics. By delivering the best technology and deployment resources, Nexidia enables your company to unlock the untapped value inside the massive amounts of unstructured audio, video, and text content by making it searchable and enabling you to become more competitive, increase operational efficiency, and create new business opportunities. Nexidia, holds numerous patents for phonetic indexing and searching capabilities which lie at the heart of our award-winning analytic products. It is because of this bold, cutting-edge innovation that we are able to work more collaboratively with our customers. Our proprietary technology and services support seamless integration with your existing infrastructure, workflow processes, and innovative applications. Nexidia is fully committed to driving innovation and invests heavily in developing and protecting our technologies and applications. This supports seamless integration, rapid technology advances and speed-to-market with the most advanced, leading-edge solutions available. : Nexidia’s highly trained professionals can help you reach your goals quickly and efficiently. Nexidia professional services and support teams have industry-specific expertise that enables them to uncover innovative ways to apply Nexidia technology to your business problem. As your partner, Nexidia offers affordable and flexible purchase and deployment options to ensure your success. We will work closely with you to quickly access the value locked away in recorded audio and video files, resulting in new efficiencies, and new business and revenue opportunities – in less time than you thought possible. Nexidia Inc. a wholly-owned subsidiary of NICE Systems. Nexidia is headquartered in Atlanta, GA with additional sales representation throughout North America, Europe and Asia. Nexidia's Products and Services Learn more about Nexidia's products and services and how you business can transform customer interactions into valuable business insights. Nexidia Pioneered the Field of Neural Phonetic Speech Analytics Nexidia’s roots in the interaction analytics field run deep, extending to original research at the Georgia Institute of Technology where the phonetic indexing and search approach was first developed. With the original inventor still on staff, and additional research scientists from places such as the Massachusetts Institute of Technology and Carnegie Mellon University, Nexidia continues to innovate and improve on its core intellectual property. A list of current patents follows: Nexidia's award-winning patented phonetic search technology continues to garner a great deal of attention from respected analyst, publication and industry resources. Through continued product innovation, customer case studies with tangible success metrics and strategic partnerships, Nexidia has extended its influence on the speech analytics market. Because of this, we have been consistently recognized as innovators and the leaders of speech technology. Nexidia is honored to announce that the National Academy of Television Arts & Sciences (NATAS) has awarded it with an Emmy® Award for excellence in Technology and Engineering Achievement. The award recognizes the unique, patented speech technology behind Nexidia’s products for Media & Entertainment — which focus on search, script-based editing, and caption verification and alignment — for its novel and creative approach to solving some of the industry’s most challenging problems. Garnering this prestigious award since its inception in 2007, Nexidia is proud to announce that we have been named a ‘2015 Star Performer’ by Speech Technology magazine. To better cover the full range of market developments, Speech Technology replaced their ‘Market Leader’ awards with their newly expanded ‘Star Performer’ awards in 2014. It enables the publication to further examine, in greater detail, the industry’s biggest trends, while also recognizing important accomplishments from smaller, niche companies. Judged by an independent panel of industry analysts and Speech Technology editors, speech analytics solutions are judged on several criteria, including: affordability, customer satisfaction, ease of use, accuracy, speed, depth of functionality, company direction and importance to current or potential customers. Frost & Sullivan New Product Innovation Award Nexidia has received the 2015 and 2010 Award for New Product Innovation from leading industry analyst Frost & Sullivan. Nexidia was singled out for the category of speech analytics for the contact center. The award is presented annually to the company that surpasses the competition based on the following criteria: (1) Innovative Element of the Product; (2) Leverage of Leading Edge Technologies; (3) Value-Added Features/Benefits; (4) Increased Customer Value; and, (5) Customer Acquisition/Penetration Potential. Nexidia has received the 2014 Award for Technology Innovation from leading industry analyst, Ventana Research. These Awards, presented annually, identify the technologies that have had or have the potential to have the most striking positive impact on business and honor their providers. "The Technology Innovation Awards are the most prestigious annual industry awards provided today that acknowledge and honor the technology that matters most to business and IT recognize technology innovations that do the most to improve productivity and outcomes," said Mark Smith, CEO and chief research officer of Ventana Research.