MTI AMERICA, INC.
POMPANO BEACH, FLORIDA

MTI is a National Health Provider of Ancillary Solutions in the Workers’ Compensation Industry. We are searching for high impact candidates ensuring our organization stays true to MTI’s fundamental values. . Employees are promoted on their merit and people are treated with mutual respect. The Manager of Operation is accountable for leadership, strategic planning, oversight, execution of programs and management of staff responsible for scheduling ancillary medical services. Responsible for operating effectively across all product lines sustaining positive internal and external relationships in the Insurance Industry. Spot creatively, solve complex, cross-functional issues unique to each core service. Manage program initiatives focused on streamlining multiple services with the goal of effective risk management and efficient business interface. This is an exciting opportunity to provide leadership for a function that is pivotal to the success of our business. Works with corporate office to improve operational system, processes, and policies which support better management reporting information flow, business processes and planning. Provides input into termination, compensation, bonus eligibility and promotion decisions Excel Advanced User and all other Microsoft Office products. Business acumen: Ability to understand and operationalize complex business needs and objectives. At MTI we are “compassionately” committed to excellence and customer service. Our commitment to doing the right thing is evident in everything we do. Our clients determine what “right” is. We believe that our company culture, values, and superior service standards are what define the “MTI Story”. Not only do we provide excellent customer service to every injured worker and client we serve, we are committed to serving our communities and our employees. In 1992, we transported the first injured worker in Miami Beach, Florida. We built from the ground up bringing solutions to our clients as their business needs changed. At MTI, trust is one of our most valuable assets. It inspires us to deliver the most innovative and cost effective solutions for our clients; it is what gets us up in the morning and keeps us late at night. We wouldn’t have it any other way. We remain a privately held company and a leader in ancillary benefit solutions. Our suite of services includes Clinical Oversight Programs, Home Health & Complex Care, Durable Medical Equipment and Supplies, Transportation, Language Services, Diagnostic & Imaging Services, and Dental & Hearing Programs, and Physical Medicine. We have built our reputation on exceptional service and exceeding industry standards. backbone of the company. MTI helps insurance carriers, TPA’s, and employers focus on the value of health decisions with an integrated suite of solutions combining clinical excellence, technology and superior customer service. Our business philosophy and corporate culture are more than two decades in the making. Before proposing a solution, our approach is to understand your underlying business issues and needs. Many clients come to us with a business problem, and not necessarily a vendor supply problem. We listen and help identify growth objectives, profitability goals, competitive issues and cost/service tradeoffs. It is the best way to see if our resources, revenues and profitability connect. We remain a privately held company and a leader in ancillary benefit solutions. We have built our reputation on exceptional service and exceeding industry standards. We provide simple-clear communication and do what we say we’ll do. Our multilingual knowledgeable experts are the backbone of the company. Their dedication, focus, and knowledge is what differentiates us from the competition. MTI’s leadership team has extensive knowledge and experience in the workers’ compensation industry and an unyielding commitment to each and every customer. Our clinical solutions maximize efficiencies, improve communication and focus on reducing client costs. MTI helps insurance carriers, TPA’s, and employers focus on the value of health decisions with an integrated suite of solutions combining clinical excellence, technology and superior customer service. Our success rate of 98.9% remains unmatched in the industry. At the end of the day it’s all about clinical and financial outcomes and for a quarter of a century we’ve delivered. Automated email confirmation by service type. Using Technology to Build Business MTI provides clients with a strategic combination of cutting edge technology and unparalleled service to streamline operations, increase productivity and lower costs. Facilitating communication with our service providers Our vendor management portal allows network providers the flexibility to control their schedule by providing the capability to review, accept or deny service assignments. In addition, the portal allows our service providers to view service history, invoices, and communicate with MTI. MTI has a comprehensive disaster recovery and a formal business continuity plan which includes redundancy backup systems, multiple generators, a colocation facility with additional office space able to withstand category 5 hurricanes, ability to remote access servers from anywhere in the country, and the use of additional call centers (Miami & Chicago) in order to ensure uninterrupted services. MTl's Client Portal is a secured dynamic web management and communication tool that reduces the administrative burden faced by claims professionals when scheduling and monitoring ancillary services. With innovative technology, we have designed this unique tool to provide full access to critical information to better manage utilization, cost and clinical concerns. "Thank you for making the referral process so easy & quick. The MTI EZ referral process very easy to use and self-explanatory. " "MTI did a wonderful job of getting the injured worker home yesterday. The transportation with the stretcher units and the private plane made this a smooth journey home for this claimant and his wife. I thank you and your staff for providing excellent service. Your company is always my go-to when transportation is required. "