MERCHANT CONCEPTS INC.
NORTH PORT, FLORIDA

Helping the best Some of the largest independent retailers in the Pacific Northwest come to us for payment solutions and business consulting, and we take great pride in the merchants we partner with. Big or small, our promise to you is an unwavering commitment to the long-term success of your business. In fact, We have been a happy customer of Merchant Concepts for many years. Bill and his team are always ready to help us with any questions or problems that arise. They provide us with training classes for all of our stores to make sure we are up-to-date with the latest procedures. The very best part of Merchant Concepts is always knowing that they are just a phone call away. We appreciate Merchant Concepts and all they do for us. Merchant Concepts has been extremely effective in providing the most relevant technology available. A friendly, professional, and knowledgeable staff who furnish us with immediate results when questions arise, cost-saving suggestions and reporting information that allow to make full use of card processing choices, and excellent in-house training and follow through that ensure the most expedient and secure transactions. As an auto dealership, we are highly susceptible to increased credit card processing costs. Merchant Concepts not only monitors these charges, but also provides on-site training for our staff to equip them with the tools necessary to process each transaction in the most cost effective manner. In a business climate where customer service seems to be on a constant decline, Merchant Concepts continues to impress with quality service. Merchant Concepts provides the same great service that we strive to give our customers. They designed a payment processing solution that fits our needs perfectly. When we changed our processing methods they kept pace with the transition and complemented our efforts perfectly. I get calls every week advertising low rates, but I trust Merchant Concepts to give us the best service, support and expertise while keeping bottom-line costs down. Merchant Concepts is everything most credit card processors are not. They are informed, understanding and patient providers of absolutely top-notch service. There is no question that they have increased both the efficiency and profitability of our business, taking the time to understand the nuances of our operation and to tailor the program accordingly. I would strongly encourage any business to consider Merchant Concepts as their partner. We are your voice. Merchant Concepts maintains strong relationships with banks, credit card processors, and technology vendors -- but we never forget whose side we're on. Trust us to be your ally and representative to the industry. Proud member of the Pearl District Business Association. Many others have attempted to present themselves as our agents or representatives. We've always conducted our business directly and personally, because we're here to establish long-lasting partnerships, not generate sales commissions. Let's talk business.