MED COMMUNICATIONS, INC.
MEMPHIS, TN

Every team at Med Communications is an “A” team, committed to providing exceptional, quality medical information services and ensuring our role as a timely, evidence-based resource to our clients. “Med Communications offers us greater flexibility, while maintaining an outstanding level of responsiveness. They have continually helped us reduce our overall costs throughout multiple contract extensions.” “Med Communications has higher customer satisfaction scores, unmatched key performance indicators, performs better in quality audits, and reduces costs while increasing our overall quality.” Med Communications, with 20 years of drug information experience in the pharmaceutical and biotech industry, has emerged as a leading medical communications service provider. Med Communications is dedicated to delivering high-quality medical affairs, pharmacovigilance, and commercial solutions to pharmaceutical, biotechnology, and medical device companies while building positive, outgoing client relationships and providing employees with a meaningful professional experience. With 20 years of drug information experience in the pharmaceutical, biotechnology, and medical device industries, Med Communications has emerged as a leading medical affairs service provider. How We Can Help Med Communications International, SARL has opened its international headquarters in Geneva, Switzerland. Med Communications International will continue to expand its services throughout the regions of the world from this central location. Establishing this presence reinforces Med Communications’ commitment to being the best-in-class global provider of medical affairs services for the pharmaceutical, biotech, and medical device industries. “Opening our office in Geneva is a significant step in our company’s history”, said Dr. Allen Scoggin, President and CEO of Med Communications. “This enhances our commitment to our global clients, by meeting their local needs with targeted services that best suit them. We are proud of our long-term association with the healthcare industry, and believe this decision further extends our client-centric approach.” “The arrival of Med Communications International in Geneva is gratifying. It affirms our region’s dynamic ability to continuously attract the health science community”, said Pierre Maudet, State Councilor for Security and Economic Affairs of the Republic and Canton of Geneva. “Med Communications International brings its expertise and experience to enhance the services already offered to this industry.” Contact Med Communications for a demonstration of how our comprehensive customized services can help your company in a challenging economic environment. You are Invited to a Discussion of Med Communications’ 20 Years of Experience in Contact Call Centers at the Annual Bio/Pharma Contact Center Conference Med Communications is exhibiting this week at the Annual Bio/Pharma Contact Center Conference in Philadelphia. Drs. Stacy Witham and Colleen Battaglini will be present and discussing our 20 years of experience in contact call center services. Whether it’s providing HCPs with medical information or assisting patients throughout their treatment journey, the role of customer-facing teams has never been more important. At CBI’s conference, participants learn best practices and strategies for managing a diverse set of contact center responsibilities while navigating an evolving regulatory and consumer landscape. This conference provides a unique opportunity for bio/pharmaceutical contact centers to discuss the most pressing challenges in the field and gain important insights from industry leaders, as well as network and share lessons learned with peers. The program focuses on adapting contact centers for globalization and improving engagement and efficiency through the targeted implementation of new technologies and tools.