MALVERN GROUP CARTRIDGE SERVICES, INC.
LARGO, FLORIDA

“We use to spend more than twice the price on toner and ink with another company, and wait for delivery, now it is typically next day. A big thank you to you and your staff for 8 years of excellent service.” “As my company approaches its five year anniversary, I wanted to thank you for all your assistance during that time. Timely delivery of competitively priced toner cartridges, and excellent advice on what copier, scanner and printers to purchase is much appreciated. You took the time to listen to our needs, and sold us the right equipment to get the job done.” Tri Star Medical Partners, Inc. “..thank you for the great service for the past six years. I order all of my replacement cartridges from Malvern Group. Your prices are great and your service is wonderful! If I have a question or a problem your office is always there to help me. On occasion that I forget to order and need a replacement “now”, you have always been able to get a cartridge to me right away….” “You are knowledgeable about your products and competitive in your pricing. The best thing is you understand the nature of our business and how we cannot afford down time due to a printer, scanner or copier not working or not having toner……..” Products Our Company Mission Malvern Group Cartridge Services, Inc. primary mission is to offer customers a viable alternative to and tangible savings over expensive Name Brand toner cartridges without sacrificing quality, reliability and yields. We will always keep in mind that we are in business to serve the customer and provide them with unmatched value. We will always balance three key factors that are of paramount importance to our customers. Low cost, high quality and personalized customer service. Our commitment to providing this balance will be steadfast. Our replacement toner cartridges never sacrifice quality for cost. By utilizing the most technologically advanced manufacturing environment in the industry, our products are guaranteed to meet or exceed OEM page yield, performance, and quality while still maintaining competitive pricing. All of our products are backed by a 100% satisfaction guarantee." Product Warranty All compatible & remanufactured toner based cartridges offered by Malvern Group Cartridge Services and Tampabaytoner.com come with a one year warranty to be free of defects in material and workmanship. Compatible and remanufactured inkjet carry a 90 day warranty. The toner cartridges we offer have been rebuilt or remanufactured under stringent quality control standards, assuring performance that equals or exceeds that of the OEM (original equipment manufacturer). Malvern Group Cartridge Services will replace any of their defective cartridges or refund the full purchase price of any of our cartridges found to be defective. Malvern Group Cartridge Services also warrants that subject to conditions stated below and under normal use our cartridges will not cause damage, abnormal wear, or deterioration of any compatible machine. If a defect in a cartridge causes a machine to fail, Malvern Group Cartridge Services will reimburse our customers for the full amount of all service and repair of the machine. This warranty is dependent upon the customer providing us satisfactory evidence that the machine failure was due to a defect in cartridge. Malvern Group Cartridge Services must be contracted prior to any repair work being performed or this warranty will be null and void. Liability hereunder shall be limited to replacement or reimbursement as provided above. This warranty is exclusive and in lieu of all other warranties, expressed or implied, including warranty of merchantability and fitness for a particular purpose. Products Malvern Group Cartridge Services’s Goal