I want to thank you very much for repairing and increasing the length of my Mack pack. I was surprised and, of course, pleased that there was no charge for this service.My experience with far too many companies is that Customer Service is little more than words. You are not one of these companies. I very much appreciate Custom Service that is real action. I can assure you that I will be a positive spokesman to all about the quality company that you are.
Colin: Thank you in advance with our Profurl unit. It was a pleasure to talk with someone with your product knowledge. Thanks for the tips. I will call you with my rigging needs in the future.