LUNA MEDICAL, INC.
CHICAGO, IL

About Luna Medical, Inc. Luna Medical, Inc. is a durable medical equipment (DME) company established in 1996 to meet the needs of patients suffering from chronic, extremity circulation disorders. We are solely dedicated to providing compression therapy products for patients diagnosed with Lymphedema and Chronic Venous Disease. Our main billing office and corporate headquarters are located in Chicago, Illinois. Luna Medical is an authorized provider of compression garments and devices nationwide. We work with lymphedema treatment programs, wound care programs, oncology clinics and vascular clinics throughout the United States. Our services include assistance in obtaining authorizations for coverage of lymphedema medical products from the insurance company, insurance billing and case management. We at Luna Medical understand the fears and concerns patients encounter prior, during and after treatment. We provide educational material for the treatment and management of venous and lymphatic insufficiencies, available lymphedema programs in a geographic area and answer questions about lymphedema, including causes, prevention, detection and treatment. If Luna Medical can be of some assistance, please call toll free at 1-800-380-4339 or email us at This site is designed for educational purposes only and is not a substitute for professional care. The information provided here should not be used for diagnosing or treating a health problem or a disease. If you have, or suspect you may have a health problem, you should consult your physician. All medical products require a physician’s prescription. We at Luna Medical will continue to strive to assist patients in successfully We will continue to work towards contracting with all insurance companies to make it easier for patients under various healthcare plans to obtain coverage for lymphedema medical products. Our Mission Our mission is to improve the quality of life for people suffering from Lymphedema and Venous Disease by providing educational information, necessary products and ongoing support. At Luna Medical, we see ourselves as patient advocates who take the time to collaborate with lymphedema therapists, doctors, product manufacturers and insurance companies in order to best serve the patient. Not only do we work to provide the most cost effective modalities of treatment for patients and insurance companies, we are furthermore a resource for patients on managing their condition. In addition to providing compression therapy products, we verify insurance benefits, obtain prescriptions and authorizations for coverage as well as file insurance claims for payment. I began Luna Medical in 1996 in response to a need expressed by many local physicians for a company that provides medical products and education for patients diagnosed with Lymphedema and Chronic Venous Disease. I graduated in 1989 from the University of Tampa with a dual degree in Business Management and Corporate Fitness and had since been working for medical equipment companies. I was fortunate to have the opportunity to provide continuing education programs (CEUs) to the medical community while working under the guidance of mentors versed in oncology and wound care. This gave me the opportunity to gain the valuable experience needed to incorporate a specialty company providing medical compression therapy products for the successful treatment and management of lymphatic and venous insufficiencies. Most importantly, I wanted to create a company centered around patients and their needs, including the need for education about their condition. Since its beginnings, Luna Medical has maintained family ownership. From our headquarters in Chicago, we now work with patients, lymphedema therapy programs and insurance companies nationwide. “I have worked under Marianne Luh (Founder) for a few years and she has passed on her knowledge, position and trust with the business to carry it to the next level. I come from a fitness/health center management background that has helped me understand the many aspects of taking care of one’s body. I am dedicated to continue carrying the torch for Luna Medical’s presence in the Lymphedema Community. Look for many great things to come in the next year!” “I came to Luna Medical from the service industry and I’m delighted to be able to use my service skills to help people and to work with others who are passionate about helping people improve their life, building and maintaining relationships with all of our patients, and having hands on experience about learning the health care system.” “It’s been such a pleasure and reward to work with Luna Medical and to help those in need by teaching them about reimbursement and how they do not have to result in ‘private pay’ when they have insurance plans that will cover these garments.” I am new to Luna Medical and am so impressed with your customer service. I just see lymphedema patients and need to refer 90 % of them on for custom garments. It has been a pleasure working with your company. With Luna, your staff is always so friendly and so accommodating. Luna is the easiest medical company I have ever worked with. Luna is OUTSTANDING! My rep was a delight and very informative. Staff helpful, courteous and answered all questions. Order received in timely manner. Excellent service. Thank you for the follow up information! I realize I am not your typical BC survivor, so this information is really really appreciated. If you have any other ideas that will help me get to my goals, I would be ever so grateful. In fact, I could even be a spokesperson for Luna with pride and pleasure! (best fitting, best advice, best service, best phone responses, AND as of today’s email BEST follow up!) Thank you. I do intend to continue to order my sleeves from your company and will promote your company with my physicians and other friends with lymphedema or lymphedema risk. Thank you for your help Thanks again for all your help. I wish I could work with more people like yourself and your colleagues there (Curtis, Charmine, Cassandra, Andrew, Kathryn, Anthony, and many others I have worked with). You guys are top notch and I appreciate your customer service