LAWTON PRINTERS, INC.
ORLANDO, FLORIDA

The Lawton Connect team is collectively innovative and singularly efficient. We understand that passion, creativity, and artistic interpretation are only possible one job and one task at a time. Our One Customer policy demands that we be single-minded in purpose and focus. This ensures that our entire team is empowered to provide uncommon service and deliver a job well done. We are seeking interested, talented, and creative individuals to join our award-winning team. No matter what your level of experience, if you are committed to providing high quality products and exceptional customer service, we’d like to connect with you. Lawton Connect stands behind the quality of its products and services. If you are not satisfied with your purchase from us, simply contact Customer Service in writing within 15 days from the date you receive it. Lawton Connect is committed to customer satisfaction, and we do everything possible to ensure proper cutting, accurate color reproduction, and excellent printing quality. However, certain circumstances are beyond our control and are not covered by this guarantee. Please note that we cannot be responsible for: Errors in approved quote options such product type, size, finishing options, or quantity. Damage to the products arising after delivery to the customer. Maximum refund is the sales price of the job or $2,500, whichever is the less amount of the two. The only remedy for problems with orders over $2500 is reprinting of the order to correct product defects. This guarantee is limited to reprint of the original order quantity or refund of the purchase price of the order. We are not responsible for any damages or claims incurred by you or your business caused by receiving printed materials which are defective or incomplete or which you receive later than the estimated delivery date. The accuracy of each color reproduction (of the final printed product) is guaranteed to be within 90% of the final proof you approved or Lawton Connect will reprint your job at no charge to the customer. Please note that Lawton Connect cannot guarantee color reproduction for your print-ready files if you did not request a hardcopy proof. Please note that we accept no responsibility for color variations between submitted print-ready images and the actual artwork or product they represent. You certify that you have the right to use the image(s) in your artwork files. DO NOT send any “one-of-kind” transparencies, prints or artwork. Although we take every precaution to safeguard your materials, we are NOT responsible for loss or damage of images or artwork. Printing turnaround time begins once your order has been placed and your print-ready files have been received, proofed, and approved for printing. Lawton Connect will produce based on normal production schedule unless noted specifically by the client. Please note that Lawton Connect offices are closed Saturdays, Sundays and Holidays. As a result, these days are not considered when calculating printing turnaround time. In addition, printing turnaround time does not include shipping transit time, and you should allow additional business days for delivery based on the shipping method you selected. All mailing delivery dates are estimates, not guarantees. Lawton Connect’s responsibility is limited to preparing your mailing and completing delivery to the U.S. Postal Service (“USPS”). Lawton Connect’s responsibility ends when the job is delivered to the Orlando, Florida Business Mail Entry Unit. In no event shall Lawton Connect be liable for USPS performance failures or delivery delays. Lawton Connect shall be liable to rectify printing and mailing errors only to the extent of re-mailing a correction or corrected job as soon as possible, and allowable damages shall be limited to the value of the printing work performed. In no case is Lawton Connect liable for loss of business; incidental or consequential damages; or costs in excess of billing for services related to the specific job. All sales are final, unless otherwise noted. No refunds are given once Lawton Connect begins working on your order, which means Lawton Connect has received your necessary materials (i.e., digital files and quote approval) and started work on your job (i.e., your job is in production). All materials we create in producing your printed product are the property of Lawton Connect. Although these materials will NOT be sold or given to any other party, we reserve the right to distribute free samples of your printed product. ORDERS: Acceptance of orders is subject to credit approval and contingencies such as fires, water, strikes, theft, vandalism, acts of God, and other causes beyond the provider’s control. Canceled orders require compensation for incurred costs and related obligations. ACCURACY OF SPECIFICATIONS: Quotations are based on the accuracy of the specifications provided. The provider can re-quote a job at time of submission if copy, film, tapes, disks, or other input materials do not conform to the information on which the original quotation was based. PREPARATORY MATERIALS: Artwork, type, plates, negatives, positives, tapes, disks, and all other items supplied by the provider remain the provider’s exclusive property. ALTERATIONS/CORRECTIONS: Customer alterations include all work performed in addition to the original specifications. All such work will be charged at the provider’s current rates. PREPRESS PROOFS: The provider will submit prepress proofs along with original copy for the customer’s review and approval. Corrections will be returned to the provider on a “master set” marked “O.K.”, “O.K. with corrections”, or “Revised proof required” and signed by the customer. Until the master set is received, no additional work will be performed. The provider will not be responsible for undetected production errors if: proofs are not required by the customer, the work is printed per the customer’s O.K.; and requests for changes are communicated orally. PRESS PROOFS: Press proofs will not be furnished unless they have been required in writing in the provider’s quotation. A press sheet can be submitted for the customer’s approval as long as the customer is present at the press during makeready. Any press time lost or alterations/corrections made because of the customer’s delay or change of mind will be charged at the provider’s current rates.