“We use LSA’s telephone interpreting service to be able to guide our non-English speaking clients through medical emergencies, and to provide assistance in a time of need. I am a huge advocate of LSA’s and I truly believe it when I say
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to reduce third party spend and increase bilingual agent productivity.
Let us help you create a positive experience for all of your non-English speaking customers. Perhaps you have bilingual agents staffed around-the-clock for your top languages, but what about your customers that speak less common languages? You wouldn’t want to staff a Punjabi bilingual agent if you only receive a few Punjabi calls a week. With our telephone translation service, you’ll be able to get a qualified Punjabi interpreter on the line within just seconds, while paying for services on a per-minute basis. Benefit from more satisfied customers and reduced contact center costs. You’ll never worry about
KEY FACTS ABOUT LANGUAGE SERVICES ASSOCIATES, INC.