KEY POINTE PROPERTY MANAGEMENT, LLC
TAMPA, FLORIDA

In early 2013 our owner and founder, Matthew Sawyer, moved to the Tampa Bay Area and began his work in the community association field. During that time Matthew acquired a comprehensive knowledge of property management, but also noticed a discreditable constant: a lack of communication between management firms and the communities under their administration. The industry had become monopolized in a manner that communities have simply become manila envelopes stashed in file cabinets with attention seldom being paid, and service often forgotten. Matthew’s observations became a mission to restore the personal attention each community association deserves. That mission has become Key Pointe Property Management. Key Pointe Property Management has committed its team to the highest standards of efficiency, understanding, and customer service. Our staff members hold our core value’s close to heart when supplying our clients with the dedication and effort they deserve. Ongoing education and training ensures our staff and board members can offer their best abilities. Our business culture is founded on the following set of core values upheld by each member of the staff: Key Pointe Property Management is here to provide you the answers to any questions you may have and create an effective solution for your community’s needs. We know that collections is a subject that everyone wishes they could avoid; however, it’s an important and necessary step in order to make an association strive and have financial success. Board of Directors put in place a collection policy, whether they want KPPM to handle the process, or have it handled by a licensed Florida attorney. We are here to make this process as easy as possible, so you can relax knowing your matters are in great hands! Transparency is best executed when communication is streamlined and easily accessible. When board members know the issues concerning residents, executive decision-making will more likely reflect the interest of your residents. Conversely, when the residents are aware of the conditions that predicate board level action, they are more likely to act in accordance with the community association directives. We take pride in our communication, whether it be a vendor, resident, or a board member. Our website, along with our Facebook page serve to be the central hub of our organization. With an emphasis on efficiency, our simple design offers ease-of-access for our clients’ and residents’ needs. Users are able to access contact information, news relevant to our business, announcements, and up-to-date descriptions of our services. Every community association we work with will have their own respective website equipped with tools and information personalized to their community. Necessary tools such as a community calendar, board announcements, relevant documents, and more will be on community websites to facilitate transparency between all members of the community. We utilize web-safe protocols to ensure the privacy and secure transmission of sensitive information. The Community Website is a facet of the business that KPPM takes markedly serious. It is one of the primary outlets for the residents to express their views. A strong website supports their compliance and satisfaction and guarantees your success as an association. Key Pointe Property Management is here to provide you the answers to any questions you may have and create an effective solution for your community’s needs.