KAISER CONSTRUCTION, INC.
BOYNTON BEACH, FLORIDA

Kaiser Construction Inc. provides a variety of construction services for residential, commercial and industrial clients in Napa, Solano and Sonoma Counties. As a general building and general engineering contractor, the company has the ability to control custom home and renovation projects from start to finish, including earthwork such as excavation, grading, turnkey septic systems and driveway/road work. It also has special expertise with room conversion/ modification projects and building on hillside lots. President Alan Kaiser says Kaiser Construction’s ability to communicate clearly with its clients allows it to develop positive working relationships that ultimately contribute to its success. “We always make sure our clients understand what’s going on during their projects and know what’s going to happen next. When they’re able to express their concerns and convey their ideas, it creates a collaborative process that makes for better results.” Kaiser Construction emphasizes the importance of quality control on every project and provides the hands-on expertise of Mr. Kaiser himself to ensure all work meets his exacting standards. “I enjoy working side by side with my employees; it gives me a chance to interact with clients and focus on the details of their projects,” he says. “When we build something that’s exactly what a client had in mind, it’s very satisfying.” COMPANY PHILOSOPHY What makes this company unique: Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for construction companies that have earned the prestigious Diamond Certified award. For Kaiser Construction Inc., the key to achieving and maintaining high levels of customer satisfaction is simple: always strive to exceed the expectations of its clients throughout every step of the construction process. “We work alongside our clients to make sure their projects turn out exactly how they envisioned,” says President Alan Kaiser. “It’s very satisfying to be able to bring their plans and dreams into reality.” Kaiser Construction has been providing construction services for residential, commercial and industrial clients in Napa, Solano and Sonoma Counties since 2000. The company utilizes its building and engineering capabilities to control every aspect of its customers’ home renovation projects, including earthwork such as grading, excavation, driveway/road work and turnkey septic systems. “We also have special expertise with room modification projects and building on hillside lots,” adds Mr. Kaiser. Unlike less experienced construction companies that take a hands-off approach to interacting with their clients, Kaiser Construction focuses on forming and maintaining positive working relationships with its clientele that are based on open lines of communication. “The first thing we do on any project is discuss the details with the client so we can really nail down what they want,” says Mr. Kaiser. “After that, we make sure to keep them updated about what’s happening with their project so they know exactly what to expect.” Another distinguishing feature of Kaiser Construction is its comprehensive approach to quality control, which includes providing every job with the hands-on expertise of Mr. Kaiser himself. “Working alongside my employees not only allows me to ensure all work meets my standards, it also gives me a chance to interact with my clients and focus on the details of their projects,” he says. “This collaborative process is the key to achieving high-quality results.” Company Credentials What makes this company unique: Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for construction companies that have earned the prestigious Diamond Certified award. For Kaiser Construction Inc., the key to achieving and maintaining high levels of customer satisfaction is simple: always strive to exceed the expectations of its clients throughout every step of the...