JEREMIAH HOLDER INC
GREEN COVE SPRINGS, FLORIDA

Establishing key relationships with sales, development, support, and services; acting as a liaison between cross-functional groups. Assist client in designing implementation and project plans, as well as facilitation of change management. Work directly with customers to review, business / functional / technical requirements to ensure high quality delivery of configuration and / or custom code. Manage client expectations, facilitating issue resolution pathways and documenting and managing all client requests. Experience in supporting business development opportunities through proposal creation, review and presentation Excellent client management instincts and abilities, strong written and verbal communications, executive level presence and experience in facilitation Lead developer of marketing campaigns and company web presence. Responsible for pre- and post-sales support. Gathered requirements and submitted requests for proposals resulting in a 70% acceptance rate, i.e. proposal lead to a sale or contract. Responsible for the management of IT Technical support team providing managed services for a myriad of industries; legal practices, medical facilities, non-profits, and architecture firms. Implemented Dynamics CRM backend and created custom mobile application that allowed technicians and sales teams to access client data, the company knowledge base, and current marketing materials Created project plans and budgets for the delivery of small business networks and server packages. Liaison between client and company to resolve any miscommunications or errors and ensure client satisfaction. Establishing key relationships with sales, development, support, and services; acting as a liaison between cross-functional groups. Assist client in designing implementation and project plans, as well as facilitation of change management. Work directly with customers to review, business / functional / technical requirements to ensure high quality delivery of configuration and / or custom code. Manage client expectations, facilitating issue resolution pathways and documenting and managing all client requests. Experience in supporting business development opportunities through proposal creation, review and presentation Excellent client management instincts and abilities, strong written and verbal communications, executive level presence and experience in facilitation Lead developer of marketing campaigns and company web presence. Responsible for pre- and post-sales support. Gathered requirements and submitted requests for proposals resulting in a 70% acceptance rate, i.e. proposal lead to a sale or contract. Responsible for the management of IT Technical support team providing managed services for a myriad of industries; legal practices, medical facilities, non-profits, and architecture firms. Implemented Dynamics CRM backend and created custom mobile application that allowed technicians and sales teams to access client data, the company knowledge base, and current marketing materials Created project plans and budgets for the delivery of small business networks and server packages. Liaison between client and company to resolve any miscommunications or errors and ensure client satisfaction. Establishing key relationships with sales, development, support, and services; acting as a liaison between cross-functional groups. Assist client in designing implementation and project plans, as well as facilitation of change management. Work directly with customers to review, business / functional / technical requirements to ensure high quality delivery of configuration and / or custom code. Manage client expectations, facilitating issue resolution pathways and documenting and managing all client requests. Experience in supporting business development opportunities through proposal creation, review and presentation Excellent client management instincts and abilities, strong written and verbal communications, executive level presence and experience in facilitation Lead developer of marketing campaigns and company web presence. Responsible for pre- and post-sales support. Gathered requirements and submitted requests for proposals resulting in a 70% acceptance rate, i.e. proposal lead to a sale or contract. Responsible for the management of IT Technical support team providing managed services for a myriad of industries; legal practices, medical facilities, non-profits, and architecture firms. Implemented Dynamics CRM backend and created custom mobile application that allowed technicians and sales teams to access client data, the company knowledge base, and current marketing materials Created project plans and budgets for the delivery of small business networks and server packages. Liaison between client and company to resolve any miscommunications or errors and ensure client satisfaction.