JEFFREY SHAW LLC
JACKSONVILLE, FLORIDA

Customer retention is one of the most important metrics for any business to follow. In this episode, I share my thoughts and practices about how to create amazing customer retention to prepare you to learn the strategy to do so from the guest on our next episode, Joey Coleman. Customer retention is a strategy, not a “nice to have.” For every customer that you retain, you make doing business easier and easier, year after year. As people we all want two things: Joy and Money. It’s been a stereotype that we have to choose between one or the other. How many times have you seen the cliche of a starving artist on the verge of eviction every month or the businessman who hates his life but has a garage full of Ferraris? The truth is we can have our cake and eat it too. Especially as a Creative Warrior. Customer retention is one of the most important metrics for any business to follow. In this episode, I share my thoughts and practices about how to create amazing customer retention to prepare you to learn the strategy to do so from the guest on our next episode, Joey Coleman. Customer retention is a strategy, not a “nice to have.” For every customer that you retain, you make doing business easier and easier, year after year. As people we all want two things: Joy and Money. It’s been a stereotype that we have to choose between one or the other. How many times have you seen the cliche of a starving artist on the verge of eviction every month or the businessman who hates his life but has a garage full of Ferraris? The truth is we can have our cake and eat it too. Especially as a Creative Warrior.